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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cris Rude

January 22, 2026

5  out of  5
rating by Cris Rude
"NICCI made everything simple when my account was transferred to this new agent! It’s been a great experienced!"
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Maurice C

January 21, 2026

5  out of  5
rating by Maurice C
"Nikki was very helpful, and there auto rates are great when compared to All-State. My recent roadside assist couldn't have gone smoother."
We responded:
"Maurice, we are so happy to be able to help you with your auto insurance. Thank you for the review!"
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Alec Crone

January 21, 2026

5  out of  5
rating by Alec Crone
"Insured my boat through State Farm with Christian Letts Agency, Bryson Palmer walked me through and got me my quote quick and got me insured same day! I had issues with my billing on my app and Nicci got back to me immediately and resolved the issue for me! 100% recommend getting your insurance needs through this agency!"
We responded:
"Thank you, Alec, for sharing your experience with us! It's great to hear that Bryson and Nicci were able to assist you efficiently with your boat insurance and billing concerns. We appreciate your recommendation and look forward to serving your insurance needs in the future. "
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pavan kumar

January 18, 2026

5  out of  5
rating by pavan kumar
"Nicci was helpful, timely followed up on the updates"
We responded:
"Thank you, Pavan Kumar, for your feedback! We're glad to hear that Nicci was helpful and kept you updated promptly. Your support means a lot to us. "
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Jacob Ruhl

January 13, 2026

5  out of  5
rating by Jacob Ruhl
"Nicci and Corey both helped me. They got me a great rate and a policy quick and easy. My experience was fast and easy."
We responded:
"Thank you, Jacob, for sharing your experience with us. It's great to hear that Nicci and Corey were able to assist you efficiently with your policy and rate. We appreciate your feedback!"
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Alicia Franus

January 8, 2026

5  out of  5
rating by Alicia Franus
"Nicki was extremely helpful with making changes to my insurance policy."
We responded:
"Thank you, Alicia, for sharing your experience! It's great to hear that Nicki was able to assist you with your policy changes. We appreciate your feedback and support. "
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Alondra Juarez Flores

January 7, 2026

5  out of  5
rating by Alondra Juarez Flores
"Nicci was great! She answered my questions, made sure I understood the changes to my policy. She also made sure I had all the documents necessary for my change in policy before letting me go!"
We responded:
"Thank you, Alondra, for your feedback! It's great to hear that Nicci was able to assist you with your policy changes and ensure you had all the necessary documents. We appreciate your support and look forward to serving you in the future."
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Rakesh

January 3, 2026

5  out of  5
rating by Rakesh
"I’ve been with Statefarm Prosper store - Christian Lett office since last 3 years. They were super friendly & professional, offered me a better price for home & auto insurances. Nicci helped me through the process & she did followup in case of any questions or issues with claims. In my recent experience with Roadside assistance also went well, Nicci did a followup to make sure I’m back on road. Thanks"
We responded:
"Thank you, Rakesh, for your continued trust over the past three years. It's great to hear that Nicci has been helpful with your home and auto insurance needs, as well as your recent roadside assistance experience. We appreciate your feedback and look forward to serving you in the future."
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Jerry Shuler

December 31, 2025

5  out of  5
rating by Jerry Shuler
"Nicci"
We responded:
"Thank you Jerry! We appreciate your support. "
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Daniel Tovar

December 30, 2025

5  out of  5
rating by Daniel Tovar
"⭐️⭐️⭐️⭐️⭐️ Berenice was amazing to work with. Her communication was clear, she was incredibly knowledgeable, and she made the entire process smooth and stress-free. Highly recommend her to anyone looking for great service and someone who truly cares about their clients."
We responded:
"Thank you, Daniel, for your kind words about Berenice. We're glad to hear that her clear communication and knowledge made your experience smooth and stress-free. Your recommendation means a lot to us. "
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Josselyn Grove

December 23, 2025

5  out of  5
rating by Josselyn Grove
"Corey was extremely helpful! Thankyou for helping me transition my policy from Virginia to Texas!"
We responded:
"Thank you, Josselyn, for your feedback! We're glad Corey could assist you with your policy transition from Virginia to Texas. If you need anything else, feel free to reach out. "
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Melody Carandang

December 22, 2025

5  out of  5
rating by Melody Carandang
"My windshield cracked and Nicci recommended Mister Glass to replace it. It was a fiasco as the calibration for the eye sight on my Subaru was having a problem and Mister Glass was not able to complete. Nicci was able to help me get everything straightened out. I was then routed to Subaru dealership to get the calibration done with Eric from Mistsr Glass assistance. After a month of waiting, my car has finally been completely fixed, all thanks to Nicci, Eric of Mister Glass and thw Subaru team. I highly recommend Mister Glass. Customer service 100%!!! I really appreciate your help, Nicci! YOU ARE THE BEST!! Happy Holidays!"
We responded:
"Thank you so much, Melody, for sharing your wonderful experience with us! We're absolutely thrilled to hear that Nicci was there to help you out and made the process so enjoyable. Your feedback truly means the world to us!"
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Mike McIntyre

December 21, 2025

5  out of  5
rating by Mike McIntyre
"Nicci handled everything quickly and followed up exactly when she told me she would. What a jewel! I couldn’t be happier & will only use State Farm."
We responded:
"Thank you, Mike, for your kind words about Nicci. We're glad to hear she provided you with efficient service and follow-up. We look forward to continuing to serve your insurance needs. "
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Erin Byrne

December 20, 2025

5  out of  5
rating by Erin Byrne
"Had my car break down on 2 seperate occasions. And each time, Nicci made sure I was taken care of and really made me feel heard. She always checks up on me afterwards to make sure I'm doing okay and that I'm back on the road. 11/10 would definately recommend anyone go to her for any help they may need. Be sure to ask her about Radiator Hoses! Merry Christmas! 😂🩵"
We responded:
"Thank you for choosing State Farm as your insurance! Thank you for your business, Erin!"
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Jason Butt

December 20, 2025

5  out of  5
rating by Jason Butt
"Nicci was so wonderful with helping me navigate a roof claim that was not the best time for my family and I. She always reached out to make sure everything was going well with the claims department. So thankful for her constant kindness."
We responded:
"Thank you, Jason, for sharing your experience. It's great to hear that Nicci was able to assist you during a challenging time and kept in touch throughout the process. We're grateful for your feedback and support. "
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Kate R.

December 17, 2025

5  out of  5
rating by Kate R.
"They provide quality and affordable insurance (WAY less expensive than Progressive!) and are always a pleasure to work with. Nicci is the best!! So happy to have State Farm!!"
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Charley Lett

December 3, 2025

5  out of  5
rating by Charley Lett
"Christian and his team have been a huge help with my insurance policies. He is always able to answer my questions and help me in a timely manner. I’m thankful to have an agent who understands what’s best for me. Nikki is always efficient in helping with my billing payments and any questions I may have!"
We responded:
"Hi Charley! We are so glad we could help. Thank you for choosing our agency!"
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Tyler Young

December 1, 2025

5  out of  5
rating by Tyler Young
"Nikki was a delight to work with and was very knowledgeable on helping me understand and get the best coverage for my antique truck as well. I couldn't recommend working with her strongly enough."
We responded:
"Thank you, Tyler, for your kind words about Nikki. It's great to hear she was able to assist you with your antique truck coverage. We appreciate your recommendation and look forward to serving you again."
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Kelly Hancock

November 30, 2025

5  out of  5
rating by Kelly Hancock
"Nothing but easy and convenient working with the team at State Farm! We had a rock hit our windshield and Nicci E frown State Farm handled it all, making the process go as smoothly and easily as possible. Highly recommend Nicci E and the State Farm team!"
We responded:
"Thanks, Kelly, for your great review! We're thrilled you found working with our team easy. Your satisfaction is our top priority, and we appreciate your feedback. If you need anything else, feel free to reach out."
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Wesley Brandon

November 29, 2025

5  out of  5
rating by Wesley Brandon
"Nicci helped me through the process of getting my windshield replaced. She did a great job and was great at communicating!"
We responded:
"Thank you, Wesley, for your feedback! It's great to hear that Nicci was able to assist you effectively with your windshield replacement and kept the communication clear. We appreciate your support and look forward to serving you in the future."
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AJ

November 23, 2025

5  out of  5
rating by AJ
"State Farm is doing great job. Especially Nicci has been a phenomenal from the start to end for our claims process. State Farom great institution to work with."
We responded:
"Thank you, AJ, for your kind words and for highlighting Nicci's efforts during your claims process. We're glad to hear about your positive experience with our team. If you need anything else, feel free to reach out."
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Curtis Kyhl

November 20, 2025

5  out of  5
rating by Curtis Kyhl
"Nicci is the best! Very helpful and got me a good deal on my windshield replacement. Thank you!"
We responded:
"Your feedback means everything to us! We’re always here to help and are so happy to have been able to assist you with your insurance needs. Thank you for choosing us! "
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Chris

November 19, 2025

5  out of  5
rating by Chris
"Even though the wreck wasn’t my fault I had to go through my insurance. Nicci was excellent in making sure that I got what I needed and helped get my deductible reimbursed."
We responded:
"We love helping customers like you, Chris! Thank you for your kind words and for being a valued member of our insurance family!"
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John

November 17, 2025

5  out of  5
rating by John
"Nicci is the Best! She understands my requests and knows how to deliver to help me each and every time. Thank you Nicci! I highly recommend her professional service."
We responded:
"Thank you, John, for your kind words and the excellent rating. We're glad to hear that you found our service helpful and efficient. If you have any more questions or need further assistance, feel free to reach out anytime."
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Gilbert Mendez

November 16, 2025

5  out of  5
rating by Gilbert Mendez
"Nicci, was great at communicating everything in detail from my claim. After filing my claim I got a call from her showing concern of my well being which is uncommon, normally people are just about business and not concerned about the customer. She answered all my questions and addressed everything I needed. Thank you Nicci keep up the great work."
We responded:
"We truly understand how important your experience is, and your feedback means the world to us! Thank you so much, Gilbert, for your kind words and for trusting us to serve you. We're here for you every step of the way!"