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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Youboty JR.

John Youboty JR.

May 19, 2026

5  out of  5
rating by John Youboty JR.
"Nicci was great, knowledgeable and efficient. Would recommend. Thanks!"
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Steven Nelson

May 18, 2026

5  out of  5
rating by Steven Nelson
"Nicci was extremely friendly and got us a great rate with amazing coverages. She was able to answer all my questions and concerns, would highly recommend!! Update: Nicci is still a Rockstar!"
We responded:
"Steven, thank you for trusting Nikki and our agency with your insurance needs!"
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nanette jones

May 15, 2026

5  out of  5
rating by nanette jones
"Nicci Northcutt is wonderful! She was very cheerful and patient as she explained what information she needed from me and was able to get down quickly what I needed done. Thank you, Nicci! I truly appreciate your help!"
We responded:
"Thank you for sharing your positive experience with Nikki! We are delighted to hear that she provided excellent service and saved you money. We appreciate your kind words and look forward to continuing to assist you."
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Julie Baugh

May 14, 2026

5  out of  5
rating by Julie Baugh
"I am very pleased with this company, and Nicci helped me very quickly and professionally today. Thank you!"
We responded:
"Julie, thank you for sharing your experience with us. We’re delighted to hear Nicci was able to provide prompt assistance while delivering professional service throughout the process. Your support is sincerely appreciated."
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Alejandro Lopez

May 12, 2026

5  out of  5
rating by Alejandro Lopez
"Great customer service ! They helped bring down my insurance cost while offering me more service !"
We responded:
"Thank you, Alejandro, for your feedback! It's great to hear that our team was able to help reduce your insurance costs while providing additional services. We appreciate your support."
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Ajay Padarthi

May 11, 2026

5  out of  5
rating by Ajay Padarthi
"Nicci Northcutt did a great job getting my request done on a very fast pace."
We responded:
"Ajay, thank you for your feedback! We’re happy to know Nicci was able to help you quickly and get things taken care of. We truly appreciate your support."
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Sanga Vinayagamurthy

May 9, 2026

5  out of  5
rating by Sanga Vinayagamurthy
"The service from this office has been excellent. Really satisfied. Nicci did a good job. Near miami"
We responded:
"Thank you so much, Sanga! Glad we can help!"
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J Wallace

May 9, 2026

5  out of  5
rating by J Wallace
"Nicci is such an amazing person! She helped me with my claim and then checked on me! She’s definitely my new favorite person!"
We responded:
"Thank you, J Wallace, for sharing your experience! We're glad to hear that Nicci was able to assist you with your claim and provide the support you needed. We appreciate your feedback and look forward to continuing to serve you."
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TWO ACES

May 8, 2026

5  out of  5
rating by TWO ACES
"After back to back claims- I have appreciated this office more than ever. Their speed and efficiency to getting the claim from start to resolution was wonderful. Nico provided constant follow ups for the team and I could not have asked for better."
We responded:
"Thank you for sharing your experience. It's great to hear that Nico and the team were able to assist you efficiently with your claims. We appreciate your trust in us."
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Aaron B

May 1, 2026

5  out of  5
rating by Aaron B
"Nicci at State Farm is amazing!! Always helpful and great rates….plus, she hilarious and brightens my day"
We responded:
"It’s wonderful to hear this, Aaron. We're so glad Nicci has been helpful and adds a bit of brightness to your day. Thanks so much for your support!"
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Lorraine Covington

May 1, 2026

5  out of  5
rating by Lorraine Covington
"Nicci was very warm, friendly and professional! I needed to transfer my out of state policy to TX. Bryson took care of our needs and explained the coverages thoroughly. Very professional and responsive. Nicci assisted with updates to our policy. Always friendly and professional!"
We responded:
"Thank you, Lorraine, for sharing your experience! We're glad to hear that Nicci and Bryson were able to assist you with your policy transfer and updates in such a friendly and professional manner. Your feedback is greatly appreciated."
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Arun Surabhi

April 28, 2026

5  out of  5
rating by Arun Surabhi
"Corey and Nicci have been super helpful and made the switch over to state farm was seamless"
We responded:
"Thank you, Arun, for your feedback! It's great to hear that Corey and Nicci were able to assist you smoothly with your switch to State Farm. We appreciate your support and look forward to serving you in the future."
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Jason Milton

April 21, 2026

5  out of  5
rating by Jason Milton
"Excellent service always from this team! They take their time to help you understand all elements of policies and help guide decisions best for you, not just trying to sell something bigger. Recently worked with Nicole on adding a new auto policy, and Nicci on a claim concern, both are incredible to work with!"
We responded:
"Thank you, Jason, for your kind words about our team! We're glad to hear that Nicole and Nicci were able to assist you with your auto policy and claim concern. Your trust in us means a lot. "
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Jennifer Scott

April 16, 2026

5  out of  5
rating by Jennifer Scott
"Nicci has been handling both my sister’s and my auto and renter’s insurance, and she’s been great to work with. She’s always quick to respond whenever we call or have questions, and she actually takes the time to explain things in a way that makes sense. What I appreciate most is how approachable and consistent she is—you don’t feel like you’re bothering her, even with smaller concerns. She’s upbeat, easy to talk to, and just genuinely helpful every time. It makes a difference having someone reliable on the other end, and we’ve definitely had that with her."
We responded:
"Thank you, Jennifer, for sharing your experience with Nicci. It's great to hear how approachable and consistent she has been in handling your insurance needs. We're glad to have her on our team, making a difference for you and your sister. Thanks again!"
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Chris

April 16, 2026

5  out of  5
rating by Chris
"I have been a client of Christian's insurance team since 2019 and have consistently received great service. Everyone is always courteous and helpful when I call, and today Nicci provided exceptional assistance, demonstrating kindness, support, and helpfulness. We briefly discussed my recent promotion at work, and she offered congratulations. This level of customer service is a model for others to follow, as it not only fulfills job requirements but also fosters meaningful interactions with clients."
We responded:
"Thank you, Chris, for your thoughtful review and for being with us since 2019. We're glad to hear that Nicci's exceptional assistance and kindness made a positive impact, and congratulations again on your promotion! Your feedback is invaluable to us. "
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Mike Utke

April 15, 2026

5  out of  5
rating by Mike Utke
"I want to say we have had excellent customer service with Nicci. Thank you State Farm / Nicci for all the hard work you did for us & our family! Highly recommend this office. ❤️"
We responded:
"Thank you, Mike, for sharing your experience! We're grateful for your recommendation and thrilled to hear that Nicci has provided excellent service to you and your family. Your support means a lot to us. "
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Maria Medvedeva

April 11, 2026

5  out of  5
rating by Maria Medvedeva
"I needed to have my windshield replaced and through the state farm app the experience was super quick and convenient! Nicci made sure everything went smoothly and followed up on my replacement going well."
We responded:
"Thank you, Maria, for sharing your experience! It's great to hear that the State Farm app made your windshield replacement quick and convenient, and that Nicci ensured everything went smoothly. We appreciate your feedback."
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M. Garcia

April 8, 2026

5  out of  5
rating by M. Garcia
"Nikki & Christian were extremely friendly, helpful and welcoming when I visited their office recently. Their prompt assistance in helping me transfer my policies from a San Antonio State Farm office to the Prosper State Farm office was quick and easy! I highly recommend the Christian Lett State Farm Office in Prosper!"
We responded:
"Thank you for your kind words! We're glad to hear that we made your policy transfer smooth and easy. Your recommendation means a lot to us. "
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akhil reddy

April 6, 2026

5  out of  5
rating by akhil reddy
"Loved working with Corey through this process. Would definitely refer him to more people."
We responded:
"Thank you, Akhil, for your feedback! We're glad to hear that Corey made the process enjoyable for you. Your referrals mean a lot to us. "
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Whitney Slough

April 5, 2026

5  out of  5
rating by Whitney Slough
"They were incredibly helpful in walking me through the next steps to get my car fixed, kept me informed throughout the entire process, and followed up to ensure everything was fully resolved. Truly outstanding service!"
We responded:
"Thank you, Whitney, for sharing your experience! It's great to hear that our team was able to guide you through the process and keep you informed every step of the way. We're here whenever you need us."
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David Beltramea

April 2, 2026

5  out of  5
rating by David Beltramea
"We worked with Corey Thomas and he was great. Very knowledgeable and made sure we received the right coverage at a fair price. Highly recommend State Farm and Corey, they were very competitive."
We responded:
"Thank you, David, for sharing your experience with Corey Thomas. It's great to hear that he was able to provide knowledgeable service and help you find the right coverage at a fair price. We appreciate your recommendation and look forward to continuing to serve you."
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Maggie H

March 29, 2026

5  out of  5
rating by Maggie H
"Can’t say enough about the team in this office. Between Nikki and Kendall, I have felt so supported through my son’s accident and other life changes. Thank you for all you have done for my family!"
We responded:
"Thank you, Maggie, for your kind words about our team. Nikki and Kendall are truly dedicated to supporting our clients, and we're glad to hear they were there for you during your son's accident and other life changes. We appreciate your trust in us!"
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Blake McCollom

March 24, 2026

5  out of  5
rating by Blake McCollom
"I just had an exceptional customer experience with Bryson Palmer. He went above and beyond in regards to fully understanding the issue at hand, collecting all information regarding the issue via sources outside of the local agency, and finally conveying what was found and how to mitigate moving forward…all within a very short phone conversation. He is the exemplary example of what proper customer service should be."
We responded:
"Thank you, Blake, for sharing your experience with Bryson. It's great to hear how he effectively addressed your concerns and provided clear guidance in such a short time. We appreciate your feedback and look forward to continuing to serve you."
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kali kidner

March 19, 2026

5  out of  5
rating by kali kidner
"Nikki helped me get an amazing youthful driving rate and I’m very happy I just turned 21 and was quoted 500$ everywhere else and was quoted less than 300$ with her she’s amazing charismatic patient and helpful and had good conversation during the parts that took awhile def will be recommending to everyone !"
We responded:
"Thank you, Kali, for sharing your experience with Nikki! It's great to hear that she was able to assist you in securing a youthful driving rate that fits your needs. We appreciate your recommendation and look forward to serving you in the future."
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Patty Flores

March 15, 2026

5  out of  5
rating by Patty Flores
"Nikii is the Best !! The customer service is great ...I highly recommend them 💯 What i really love is how awesome they are to help you in any situation with any accident home and auto ... Thanks ❤️"
We responded:
"Thank you, Patty, for your recommendation and kind words about our customer service. We're grateful for your support and trust in our agency. If you ever need assistance, feel free to reach out."