State Farm® Insurance Agent Christian Lett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
PAUL MUNIZ
November 14, 2024
5
out of
5
rating by PAUL MUNIZ
"Spoke today with Nicci at the office. She assisted with payment issues and gave me nothing less than wonderful service. Thank you Nicci!"
Bob Pieper
November 14, 2024
5
out of
5
rating by Bob Pieper
"Nicci was very helpful and cordial when removing one car and adding a new car to my policy. Very pleasant to work with."
Edward Ayala
November 12, 2024
5
out of
5
rating by Edward Ayala
"Have been with State Farm for some time now. Our agents office is awesome. Nicci, has assisted me the last couple of times and not only is she efficient, she has the best attitude and personality. She follows through EVERYTIME with making sure your needs are met. Truly happy with our agent and office personnel."
We responded:
"Thank you, Edward! We're thrilled to hear about your positive experiences with Nicci and our office. Your satisfaction and kind words mean a lot to us. We're here to ensure your needs are always met."
Jayaram maganti
November 11, 2024
5
out of
5
rating by Jayaram maganti
"Lett and his team do a fabulous job for providing a custom tailored experience. They patiently work with the customer to provide options and explain the process. Recently I had to file a claim and Nicci from the office helped me with the entire process and diligently followed up with me every week to check on the status of the vehicle and claim status."
We responded:
"Thank you, Jayaram, for your kind words. We're thrilled to hear that Nicci and our team provided you with a tailored and supportive experience in regards to your claim. We appreciate your trust in us."
Reginal Knight
November 7, 2024
5
out of
5
rating by Reginal Knight
"I'd like to thank Homer Chavez for helping me get coverage. His calm demeanor and professionalism was exceptional and beneficial in helping me understand what I was purchasing. I look forward to working with him very much in my future endeavors."
We responded:
"Thank you for your kind words. We're thrilled to hear that Homer provided exceptional service and clarity. We look forward to assisting you with your future insurance needs."
Slavko Djukic
November 6, 2024
1
out of
5
rating by Slavko Djukic
"With no warning and no alternative suggestion: sorry guys, State Farm won’t renew your auto insurance because of lots of claims. And then admit clerical faults in the database of accidents and faults. Also, higher payment every month without any itemize explanations of why. And then they send you home insurance renewal, price without ever calling you first to discuss. You’re simply better off within independent Insurance Agent who can then deal with all these insurance companies doing whatever they want in their favor and not protecting the consumer."
We responded:
"Hi Slavko, I reached out to you to try and discuss the points you have brought up. It looks like we have made attempts to explain your bill, resolved the clerical error you mentioned, and I have personally spoken with you on previous renewals to discuss the changes and options you have with us. I apologize if this was not satisfactory. Please give us a call if you'd like to discuss any of the following or go over your renewal. - Christian Lett"
Michael Hoenig
November 6, 2024
5
out of
5
rating by Michael Hoenig
"Nicci is the best!"
We responded:
"Thank you, Michael! We're thrilled to hear that Nicci provided you with excellent service."
john teague
October 31, 2024
5
out of
5
rating by john teague
"Good agent."
Liz Smith
October 25, 2024
5
out of
5
rating by Liz Smith
"I love the text reminders when I forget to make payment. When I call i am always greated wolarmly. It is so nice to hear the smile in their voices. Thank all of you. Great customer service skills."
We responded:
"Thank you for your kind words! We're delighted to hear that our text reminders and warm customer service have made a positive impact. Your satisfaction is our priority, and we appreciate your feedback."
Jeffrey Kampinga
October 23, 2024
5
out of
5
rating by Jeffrey Kampinga
"Just switched our home and auto to State Farm. Bryson Palmer was very professional and made the process easy and quick. Highly recommend."
We responded:
"Thank you, Jeffrey! We're thrilled to hear that Bryson made your transition to State Farm smooth and efficient. Your recommendation means a lot to us. Welcome to the State Farm family!"
Tim Luck
October 22, 2024
5
out of
5
rating by Tim Luck
"We moved from Oregon to Texas. Dason Moya helped us transfer our home and auto policies. Dason was a pleasure to work with. He was on top of everything and was efficient in his communications. I look forward to working with Dason for years to come."
We responded:
"Thank you, Tim, for your kind words! We're thrilled to hear that Dason provided excellent service during your move. We look forward to continuing to serve your insurance needs in Texas. Welcome to the State Farm family!"
Joe Inzerillo
October 21, 2024
5
out of
5
rating by Joe Inzerillo
"Always satisfied with customer service! Every need and issue that arises is resolved in a timely and professional manner. Dason and Nicci are great! I highly recommend this State Farm office."
We responded:
"Thank you, Joe, for your kind words and recommendation! We're thrilled to hear that Dason and Nicci have provided you with excellent service. Your satisfaction is our top priority, and we appreciate your trust in our team."
Kapil Joshi
October 8, 2024
5
out of
5
rating by Kapil Joshi
"Best experience i have ever had with any insurances agent .Thank you so much for great experience Homero Chavez."
We responded:
"We are glad we could help you with your insurance needs. Thank you for the review!"
Fidel Chavez
October 8, 2024
5
out of
5
rating by Fidel Chavez
"Nicci is the best claim handler thier is in the whole United States. She is very friendly and informative to help you solve your claim issues."
We responded:
"Thank you, Fidel! We're thrilled to hear that Nicci provided you with exceptional service. Your kind words and recognition mean a lot to us. We're proud to have her on our team."
Family R Family
October 3, 2024
5
out of
5
rating by Family R Family
"Thanks Nicci you’re amazing! Love your personality and your openness, patience willingness to help others."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Nikki. Our team is dedicated to providing excellent service and finding the best policy for your needs. We appreciate your feedback!"
Simantini Banerjee
September 27, 2024
5
out of
5
rating by Simantini Banerjee
"They know their customers. Nicci is very friendly and detail oriented!"
We responded:
"Thank you, Simantini, for your kind words! We're thrilled to hear that Nicci's friendly and detail-oriented service made a positive impression. We appreciate your trust in us and look forward to continuing to meet your insurance needs."
Scott Smolchuck
September 27, 2024
5
out of
5
rating by Scott Smolchuck
"Nicci is a wonderful asset to the Christian Lett office. Her dedication and follow up with clients is second to none."
We responded:
"Thank you, Scott, for your kind words about Nicci. We're thrilled to hear that her dedication and follow-up have made a positive impact. Your feedback is greatly appreciated and motivates our team to continue providing excellent service."
Todd Airhart
September 25, 2024
5
out of
5
rating by Todd Airhart
"Nicci was fantastic on follow up and guidance regarding the entire claim process. Definitely the highest level of customer service that I've experienced in quite a while."
We responded:
"Thank you, Todd! We're thrilled to hear that Nicci provided exceptional follow-up and guidance during your claim process. Your kind words about our customer service mean a lot to us. We appreciate your feedback and your trust in our agency."
Manohar A
September 17, 2024
5
out of
5
rating by Manohar A
"Nicole helped in auto and homeowners insurance shift smoothly to state farm."
We responded:
"Thank you! We're thrilled to hear that Nicole made your transition to State Farm smooth. We appreciate your trust in us for your auto and homeowners insurance needs."
Erin Byrne
September 13, 2024
5
out of
5
rating by Erin Byrne
"Had to make a claim for my windshield and it was made so easy by everyone behind the scenes. They helped me out quickly and were very friendly! Nicci was also nice enough to check up on my afterwards and make sure I had everything done right. Can't go wrong with these guys!"
We responded:
"Thank you for choosing State Farm as your insurance! Thank you for your business, Erin!"
Angel Gonzalez
September 11, 2024
5
out of
5
rating by Angel Gonzalez
"Had a great experience with a recent claim I had. Nicci was great at communicating with me and the auto shop, She followed up often during the process and after getting my car back to make sure everything was ok. Would highly recommend Christian and a Nicci to anyone."
We responded:
"Thank you, Angel, for your kind words! We're thrilled to hear about your positive experience with Nicci and our team. Your recommendation means a lot to us. We're here to help whenever you need us."
brien hanley
September 10, 2024
5
out of
5
rating by brien hanley
"Nicci Northcut was phenomenal with her customer service. She kept me informed the entire time and let me know exactly what was next."
We responded:
"Thank you, Brien, for your kind words! We're thrilled to hear that Nicci provided exceptional service and kept you well-informed. Your satisfaction is our priority, and we appreciate your feedback."
Chris Jennings
September 6, 2024
5
out of
5
rating by Chris Jennings
"I had a great experience dealing with everyone in this office. Everyone was very friendly and they gave me the best deal on a bundled home and auto policy that I couldn't beat with any other insurance company."
We responded:
"Thank you, Chris! We're thrilled to hear about your positive experience and satisfaction with our team and services. Your feedback is greatly appreciated, and we're glad we could provide you with a competitive bundled policy."
Mike Breslin
September 5, 2024
5
out of
5
rating by Mike Breslin
"Nicci at my local State Farm branch is an absolute pleasure to work with! She always has an amazing can do attitude and always ensures I don't have any questions and am well taken care of. I sincerely appreciate how effective and efficient she is. The rest of the team at Christian's Lett's office are fantastic as well."
We responded:
"Thank you, Mike, for your kind words! We're thrilled to hear about your positive experience with Nicci and our team. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to continuing to serve you!"
Norma Brickley
September 5, 2024
5
out of
5
rating by Norma Brickley
"It was such a pleasure talking to NICCI this morning. She was very helpful And pleasant to talk to, she took care of issues I hadn’t been able to take care of myself. Such a joy!"
We responded:
"Thank you, Norma, for your kind words! We're thrilled to hear that Nicci was able to assist you effectively. Your satisfaction is our top priority, and we're glad to have made your experience a joyful one."