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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sylvia Smolchuck

Sylvia Smolchuck

August 28, 2024

5  out of  5
rating by Sylvia Smolchuck
"Absolutely the best people to work with. Mollie was so helpful and patient to work with I also met Christian.Everyone was so gracious & friendly. I will definitely refer friends & family."
We responded:
"Thank you, Sylvia! We're thrilled to hear about your positive experience with our team. Your kind words and referrals mean a lot to us. We're here to help whenever you need us."
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MARYANNE DOSS

August 26, 2024

5  out of  5
rating by MARYANNE DOSS
"Thank you Nicci for helping me with my payment. You were so considerate and pleasant."
We responded:
"Thank you for your kind words! We're delighted to hear that Nicci was able to assist you with your payment. Your satisfaction is our priority, and we appreciate your positive feedback."
Profile photo of Evan Sandoe

Evan Sandoe

August 13, 2024

5  out of  5
rating by Evan Sandoe
"Nicci was extremely helpful and professional."
We responded:
"Thank you, Evan, for your kind words! We're thrilled to hear that Nicci provided you with exceptional service. Your feedback is greatly appreciated, and we're here to assist you with any future needs."
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Mickey Weeks

August 6, 2024

5  out of  5
rating by Mickey Weeks
"I’m not surprised to see so many great reviews. This team is fantastic. Nikki has been helping me for the past couple of years and she is always happy to take the time to explain things/educate me. It was about time for my renewal and she saved me even more on my policies. I greatly enjoy working with someone that truly values their clients and makes such an effort to find the right solution. Dason is also very helpful. Thanks again!"
We responded:
"Thank you, Mickey! We're thrilled to hear about your positive experiences with Nikki and Dason. Your satisfaction and understanding are our top priorities. We appreciate your trust and look forward to continuing to serve you."
Profile photo of Mekhi Rhodes

Mekhi Rhodes

July 29, 2024

5  out of  5
rating by Mekhi Rhodes
"Nikki was a big help and made the process and she explained everything throughly and answered all my questions."
We responded:
"We're thrilled to hear that Nikki provided excellent service and answered all your questions thoroughly. Your satisfaction is our priority, and we appreciate your feedback."
Profile photo of Margaret Ngone

Margaret Ngone

July 15, 2024

5  out of  5
rating by Margaret Ngone
"Nicole was so helpful, understanding and easy to talk to"
We responded:
"Thank you for your kind words, Margaret! We are delighted to hear that Nicole provided you with excellent service. We strive to make every interaction with our clients positive and helpful."
Profile photo of nanette jones

nanette jones

July 10, 2024

5  out of  5
rating by nanette jones
"Nikki Epple is wonderful! She got information to me quickly and saved me money. She was very cheerful and patient as she explained what information she needed from me. Thank you, Nikki! I truly appreciate your help!"
We responded:
"Thank you for sharing your positive experience with Nikki! We are delighted to hear that she provided excellent service and saved you money. We appreciate your kind words and look forward to continuing to assist you."
Profile photo of Khadija Z.

Khadija Z.

July 3, 2024

5  out of  5
rating by Khadija Z.
"I want to thank Nicci for helping to clear up billing issues. The people at Satare Farm in Prosperous are always the best and Nicci is no exception. She was personalable and able to get the job done. Thanks Nicci!"
We responded:
"Thank you for the review, Khadija! We are glad we could help you get in a better situation!"
Profile photo of Juan Garcia

Juan Garcia

June 25, 2024

5  out of  5
rating by Juan Garcia
"My agent Nicci Northcutt was so helpful, she was very understandable and patient, she provided me with everything I needed and the process with her help couldn’t be easier. Thanks Nicci"
We responded:
"Thank you for sharing your positive experience with Nicci! We are thrilled to hear that she provided you with excellent service and made the process easy for you. We appreciate your feedback!"
Profile photo of richard ihnken

richard ihnken

June 22, 2024

5  out of  5
rating by richard ihnken
"The claim process was straight forward and painless. Nicci followed up on multiple occasions to make sure things went well. Very pleased with the overall experience and the customer service."
We responded:
"Thank you for sharing your positive experience with us, Richard! We're delighted to hear that Nicci provided excellent customer service throughout your claim process. We appreciate your feedback and your trust in our agency."
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Brent Parker

June 19, 2024

5  out of  5
rating by Brent Parker
"Great service with Dason, Nicci , Christian Lett and his State Farm team. They were great in finding us the best coverage for auto, home and life. Unfortunately we had hail storms this spring but the agency and the SF claims team have been great to work with and made the process very smooth. The agency always provides great customer service."
We responded:
"Thank you for sharing your positive experience with our team! We are glad to hear that we could provide you with excellent service and support during a challenging time. We appreciate your feedback and your trust in us."
Profile photo of Shelton Brashears

Shelton Brashears

June 13, 2024

5  out of  5
rating by Shelton Brashears
"Nicci Northcutt your was awesome. Thanks for being so patient and understanding. I know I can be sort of nonchalant at times so forgive me. So thanks again for your help in processing my payment and help setting up my auto-pay."
We responded:
"Thank you for your kind words, Shelton! We're glad Nicci provided you with excellent service. We appreciate your feedback and look forward to assisting you with any future insurance needs."
Profile photo of Family R Family

Family R Family

June 10, 2024

5  out of  5
rating by Family R Family
"Nikki was amazing she made transition easy glad I made the decision to call this office. We talked like we been knowing another prior to this call and came up with the best policy to fit all of my needs. Thanks Nikki you’re amazing! Love your personality and your openness, patience willingness to help others."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Nikki. Our team is dedicated to providing excellent service and finding the best policy for your needs. We appreciate your feedback!"
Profile photo of Mark Acevedo

Mark Acevedo

June 9, 2024

5  out of  5
rating by Mark Acevedo
"Bryson did a great job putting together a home and auto bundle for us!"
We responded:
"Thank you, Mark! We're thrilled to hear that Bryson was able to assist you with a home and auto bundle. We appreciate your feedback and look forward to continuing to provide excellent service."
Profile photo of Priscilla Pacheco

Priscilla Pacheco

June 7, 2024

5  out of  5
rating by Priscilla Pacheco
"Christian and his team are great to work with. They are always super nice, helpful and provide excellent service! Dason is always very kind and answers all of my questions."
We responded:
"Thank you for your kind words, Priscilla! We are delighted to hear that our team provided you with excellent service."
Profile photo of Misty Douglas

Misty Douglas

June 3, 2024

5  out of  5
rating by Misty Douglas
"Nikki did a great job making sure I receive accurate and updated information with my claim and rental car experience. Bryson worked diligently to provide me with updated coverage for my new vehicle. Their expertise is greatly appreciated."
Profile photo of rachael mcadams

rachael mcadams

May 31, 2024

5  out of  5
rating by rachael mcadams
"The State Farm team never ceases to amaze me with their genuine customer service, positive outlook and drive to give their clients the best experience and service possible. Here’s a huge thank you to Nicki, Dason, Homer, Christian along with all the other staff at this location!"
We responded:
"Thank you for your kind words, Rachael! We are thrilled to hear about your positive experience with our team. We appreciate your recognition and look forward to continuing to provide excellent service to you."
Profile photo of Ian Jansz

Ian Jansz

May 24, 2024

5  out of  5
rating by Ian Jansz
"Nicole Epple was very helpful with setting up my policy and answering all of my questions!"
We responded:
"Thank you for sharing your positive experience with Nicole! We are delighted to hear that she provided excellent service and addressed all your questions. We appreciate your feedback and look forward to assisting you in the future."
Profile photo of Leslie Regan

Leslie Regan

May 23, 2024

5  out of  5
rating by Leslie Regan
"There are not enough words for me to Say what lovely lady Nicci is. Nicci is most compassionate and caring. Nicci is very professional and has assisted me. Thank you Nicci."
We responded:
"Thank you for the review, Leslie!"
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Donna O

May 16, 2024

5  out of  5
rating by Donna O
"First of all, it’s refreshing to actually “communicate with a human” when trying to connect with a business. It’s usually an AI switchboard of questions and the pressing of buttons. Today I had an awesome human experience with “Nicci,” who answered my questions and put me as ease with getting a quote for Home and Auto. While I’m sure there are thousands of clients, Nicci made me feel like I am the only client. Impressive indeed!"
We responded:
"Thank you for sharing your positive experience with Nicci! We strive to provide personalized service and personal home and auto insurance quotes to all our clients. We appreciate your kind words and look forward to assisting you further."
Profile photo of Angie Myrdahl

Angie Myrdahl

May 5, 2024

5  out of  5
rating by Angie Myrdahl
"The newest edition Nicci was very patient with all my questions about changing insurance plans. She handled my litany of concerns with thoughtful guidance and her upbeat personality made me confident with my decision. Her professionalism could be discerned even from a phone conversation. I appreciate that she took time to explain everything to me. State Farm is lucky to have her."
We responded:
"Thank you for sharing your positive experience with Nicci. We are delighted to hear that she provided you with excellent service and guidance. We appreciate your kind words and your trust in our agency."
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Pamela Sandor

May 4, 2024

5  out of  5
rating by Pamela Sandor
"The ambiance of Christian Lett State Farm is always inviting and welcoming. I was completely impressed with Nicci and her professionalism and customer service."
We responded:
"Thank you, Pamela! We're thrilled to hear that Nicci provided you with exceptional service. We strive to create a welcoming atmosphere for all our clients. Your kind words mean a lot to us."
Profile photo of Joseph Stewart

Joseph Stewart

May 4, 2024

5  out of  5
rating by Joseph Stewart
"Nicci is an exceptional insurance agent who goes above and beyond for her clients. Her attention to detail and personalized approach ensure that each client receives the best coverage tailored to their specific needs."
We responded:
"Thank you, Joseph! We're thrilled to hear about your positive experience with Nicci. Providing personalized service and tailored coverage is our top priority. We appreciate your kind words and look forward to serving you in the future."
Profile photo of Sheryl Stewart

Sheryl Stewart

May 3, 2024

5  out of  5
rating by Sheryl Stewart
"Always love talking with Nicci - she has such a great and helpful spirit!"
We responded:
"Thank you for your kind words, Sheryl! Nicci is truly a valuable member of our team. We appreciate your feedback and look forward to assisting you with all your insurance needs."
Profile photo of Emily Anderson

Emily Anderson

May 3, 2024

5  out of  5
rating by Emily Anderson
"Nicci is an asset in this field."
We responded:
"Thank you for the review!"