State Farm® Insurance Agent Christian Lett

"Excellent service always from this team! They take their time to help you understand all elements of policies and help guide decisions best for you, not just trying to sell something bigger. Recently worked with Nicole on adding a new auto policy, and Nicci on a claim concern, both are incredible to work with!"

"Nicci has been handling both my sister’s and my auto and renter’s insurance, and she’s been great to work with. She’s always quick to respond whenever we call or have questions, and she actually takes the time to explain things in a way that makes sense. What I appreciate most is how approachable and consistent she is—you don’t feel like you’re bothering her, even with smaller concerns. She’s upbeat, easy to talk to, and just genuinely helpful every time. It makes a difference having someone reliable on the other end, and we’ve definitely had that with her."

"I have been a client of Christian's insurance team since 2019 and have consistently received great service. Everyone is always courteous and helpful when I call, and today Nicci provided exceptional assistance, demonstrating kindness, support, and helpfulness. We briefly discussed my recent promotion at work, and she offered congratulations. This level of customer service is a model for others to follow, as it not only fulfills job requirements but also fosters meaningful interactions with clients."

"I want to say we have had excellent customer service with Nicci. Thank you State Farm / Nicci for all the hard work you did for us & our family! Highly recommend this office. ❤️"

"I needed to have my windshield replaced and through the state farm app the experience was super quick and convenient! Nicci made sure everything went smoothly and followed up on my replacement going well."

"Nikki & Christian were extremely friendly, helpful and welcoming when I visited their office recently. Their prompt assistance in helping me transfer my policies from a San Antonio State Farm office to the Prosper State Farm office was quick and easy! I highly recommend the Christian Lett State Farm Office in Prosper!"

"Loved working with Corey through this process. Would definitely refer him to more people."

"They were incredibly helpful in walking me through the next steps to get my car fixed, kept me informed throughout the entire process, and followed up to ensure everything was fully resolved. Truly outstanding service!"

"We worked with Corey Thomas and he was great. Very knowledgeable and made sure we received the right coverage at a fair price. Highly recommend State Farm and Corey, they were very competitive."

"Can’t say enough about the team in this office. Between Nikki and Kendall, I have felt so supported through my son’s accident and other life changes. Thank you for all you have done for my family!"

"I just had an exceptional customer experience with Bryson Palmer. He went above and beyond in regards to fully understanding the issue at hand, collecting all information regarding the issue via sources outside of the local agency, and finally conveying what was found and how to mitigate moving forward…all within a very short phone conversation. He is the exemplary example of what proper customer service should be."

"Nikki helped me get an amazing youthful driving rate and I’m very happy I just turned 21 and was quoted 500$ everywhere else and was quoted less than 300$ with her she’s amazing charismatic patient and helpful and had good conversation during the parts that took awhile def will be recommending to everyone !"

"Nikii is the Best !! The customer service is great ...I highly recommend them 💯 What i really love is how awesome they are to help you in any situation with any accident home and auto ... Thanks ❤️"

"Nicci assisted me and she was a great help!"

"Nikki has been more than amazing assistance 👍 Highly recommended and much appreciated"

"Nicci was very helpful! :)"

"Nicci is such a pleasant person to work with. She puts up with me switching cars every few months and always checks in to make sure I’m taken care of."

"Always loved State Farm and this office is no exception - great service everytime!"

"This team is always very responsive, friendly and efficient. The best insurance experience I have ever had."

"I worked with Corey James Thomas from State Farm today and I had to leave this review for really above and beyond customer service. It felt very personal, I wasn't rushed or pushed into anything. He took the time to patiently answer all my questions of which there were plenty, and he did so with grace. Highly recommended if you value customer service from your insurance provider."

"Nicci called and checked on me after using State Farm's roadside assistance to get my car towed to get a repair. She was polite and helpful!"

"I want to thank Nicci for helping me with my claim and also getting a new car on my policy. She helped me save by getting a life insurance ans rental car coverage. She is always very friendly and treats me like family! Thanks Nicci!"

"Nicci was an absolute pleasure to speak with! Wonderful experience 10 out of 10!"

"This group is amazing! They respond quickly and are very knowledgeable. Both NICCI and Nikki are hands down the best!"

"The best in the business! Christian and his staff are easy to reach, always helpful, and clearly have their clients best interest in mind."