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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kapil Joshi

Kapil Joshi

October 8, 2024

5  out of  5
rating by Kapil Joshi
"Best experience i have ever had with any insurances agent .Thank you so much for great experience Homero Chavez."
We responded:
"We are glad we could help you with your insurance needs. Thank you for the review!"
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Fidel Chavez

October 8, 2024

5  out of  5
rating by Fidel Chavez
"Nicci is the best claim handler thier is in the whole United States. She is very friendly and informative to help you solve your claim issues."
We responded:
"Thank you, Fidel! We're thrilled to hear that Nicci provided you with exceptional service. Your kind words and recognition mean a lot to us. We're proud to have her on our team."
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Family R Family

October 3, 2024

5  out of  5
rating by Family R Family
"Thanks Nicci you’re amazing! Love your personality and your openness, patience willingness to help others."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Nikki. Our team is dedicated to providing excellent service and finding the best policy for your needs. We appreciate your feedback!"
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Simantini Banerjee

September 27, 2024

5  out of  5
rating by Simantini Banerjee
"They know their customers. Nicci is very friendly and detail oriented!"
We responded:
"Thank you, Simantini, for your kind words! We're thrilled to hear that Nicci's friendly and detail-oriented service made a positive impression. We appreciate your trust in us and look forward to continuing to meet your insurance needs."
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Scott Smolchuck

September 27, 2024

5  out of  5
rating by Scott Smolchuck
"Nicci is a wonderful asset to the Christian Lett office. Her dedication and follow up with clients is second to none."
We responded:
"Thank you, Scott, for your kind words about Nicci. We're thrilled to hear that her dedication and follow-up have made a positive impact. Your feedback is greatly appreciated and motivates our team to continue providing excellent service."
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Todd Airhart

September 25, 2024

5  out of  5
rating by Todd Airhart
"Nicci was fantastic on follow up and guidance regarding the entire claim process. Definitely the highest level of customer service that I've experienced in quite a while."
We responded:
"Thank you, Todd! We're thrilled to hear that Nicci provided exceptional follow-up and guidance during your claim process. Your kind words about our customer service mean a lot to us. We appreciate your feedback and your trust in our agency."
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Manohar A

September 17, 2024

5  out of  5
rating by Manohar A
"Nicole helped in auto and homeowners insurance shift smoothly to state farm."
We responded:
"Thank you! We're thrilled to hear that Nicole made your transition to State Farm smooth. We appreciate your trust in us for your auto and homeowners insurance needs."
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Erin Byrne

September 13, 2024

5  out of  5
rating by Erin Byrne
"Had to make a claim for my windshield and it was made so easy by everyone behind the scenes. They helped me out quickly and were very friendly! Nicci was also nice enough to check up on my afterwards and make sure I had everything done right. Can't go wrong with these guys!"
We responded:
"Thank you for choosing State Farm as your insurance! Thank you for your business, Erin!"
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Angel Gonzalez

September 11, 2024

5  out of  5
rating by Angel Gonzalez
"Had a great experience with a recent claim I had. Nicci was great at communicating with me and the auto shop, She followed up often during the process and after getting my car back to make sure everything was ok. Would highly recommend Christian and a Nicci to anyone."
We responded:
"Thank you, Angel, for your kind words! We're thrilled to hear about your positive experience with Nicci and our team. Your recommendation means a lot to us. We're here to help whenever you need us."
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brien hanley

September 10, 2024

5  out of  5
rating by brien hanley
"Nicci Northcut was phenomenal with her customer service. She kept me informed the entire time and let me know exactly what was next."
We responded:
"Thank you, Brien, for your kind words! We're thrilled to hear that Nicci provided exceptional service and kept you well-informed. Your satisfaction is our priority, and we appreciate your feedback."
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Chris Jennings

September 6, 2024

5  out of  5
rating by Chris Jennings
"I had a great experience dealing with everyone in this office. Everyone was very friendly and they gave me the best deal on a bundled home and auto policy that I couldn't beat with any other insurance company."
We responded:
"Thank you, Chris! We're thrilled to hear about your positive experience and satisfaction with our team and services. Your feedback is greatly appreciated, and we're glad we could provide you with a competitive bundled policy."
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Mike Breslin

September 5, 2024

5  out of  5
rating by Mike Breslin
"Nicci at my local State Farm branch is an absolute pleasure to work with! She always has an amazing can do attitude and always ensures I don't have any questions and am well taken care of. I sincerely appreciate how effective and efficient she is. The rest of the team at Christian's Lett's office are fantastic as well."
We responded:
"Thank you, Mike, for your kind words! We're thrilled to hear about your positive experience with Nicci and our team. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to continuing to serve you!"
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Norma Brickley

September 5, 2024

5  out of  5
rating by Norma Brickley
"It was such a pleasure talking to NICCI this morning. She was very helpful And pleasant to talk to, she took care of issues I hadn’t been able to take care of myself. Such a joy!"
We responded:
"Thank you, Norma, for your kind words! We're thrilled to hear that Nicci was able to assist you effectively. Your satisfaction is our top priority, and we're glad to have made your experience a joyful one."
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Brenden Darcey

September 4, 2024

5  out of  5
rating by Brenden Darcey
"I’ve only been with Christian Lett State Farm for a short amount of time, but they have been so easy to work with. Nicci has been especially great as she helps me through a claims process. She has been checking with me frequently to make sure everything keeps moving forward and that I don’t have any questions or concerns. Definitely recommend."
We responded:
"Thank you, Brenden, for your kind words! We're thrilled to hear that Nicci has been so helpful during your claims process. We appreciate your recommendation and look forward to continuing to provide you with excellent service."
Profile photo of Lolade Akibola

Lolade Akibola

September 4, 2024

5  out of  5
rating by Lolade Akibola
"Nicci is absolutely fantastic!! She was incredibly helpful in getting our claim and repair to the finish line. She communicated well and helped rectify a terrible situation as much as she could."
We responded:
"Thank you, Lolade, for your kind words about Nicci. We're thrilled to hear she provided exceptional assistance with your claim and repair. Your satisfaction is our priority, and we appreciate your feedback."
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Sylvia Smolchuck

August 28, 2024

5  out of  5
rating by Sylvia Smolchuck
"Absolutely the best people to work with. Mollie was so helpful and patient to work with I also met Christian.Everyone was so gracious & friendly. I will definitely refer friends & family."
We responded:
"Thank you, Sylvia! We're thrilled to hear about your positive experience with our team. Your kind words and referrals mean a lot to us. We're here to help whenever you need us."
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MARYANNE DOSS

August 26, 2024

5  out of  5
rating by MARYANNE DOSS
"Thank you Nicci for helping me with my payment. You were so considerate and pleasant."
We responded:
"Thank you for your kind words! We're delighted to hear that Nicci was able to assist you with your payment. Your satisfaction is our priority, and we appreciate your positive feedback."
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Evan Sandoe

August 13, 2024

5  out of  5
rating by Evan Sandoe
"Nicci was extremely helpful and professional."
We responded:
"Thank you, Evan, for your kind words! We're thrilled to hear that Nicci provided you with exceptional service. Your feedback is greatly appreciated, and we're here to assist you with any future needs."
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Mickey Weeks

August 6, 2024

5  out of  5
rating by Mickey Weeks
"I’m not surprised to see so many great reviews. This team is fantastic. Nikki has been helping me for the past couple of years and she is always happy to take the time to explain things/educate me. It was about time for my renewal and she saved me even more on my policies. I greatly enjoy working with someone that truly values their clients and makes such an effort to find the right solution. Dason is also very helpful. Thanks again!"
We responded:
"Thank you, Mickey! We're thrilled to hear about your positive experiences with Nikki and Dason. Your satisfaction and understanding are our top priorities. We appreciate your trust and look forward to continuing to serve you."
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Mekhi Rhodes

July 29, 2024

5  out of  5
rating by Mekhi Rhodes
"Nikki was a big help and made the process and she explained everything throughly and answered all my questions."
We responded:
"We're thrilled to hear that Nikki provided excellent service and answered all your questions thoroughly. Your satisfaction is our priority, and we appreciate your feedback."
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Margaret Ngone

July 15, 2024

5  out of  5
rating by Margaret Ngone
"Nicole was so helpful, understanding and easy to talk to"
We responded:
"Thank you for your kind words, Margaret! We are delighted to hear that Nicole provided you with excellent service. We strive to make every interaction with our clients positive and helpful."
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nanette jones

July 10, 2024

5  out of  5
rating by nanette jones
"Nikki Epple is wonderful! She got information to me quickly and saved me money. She was very cheerful and patient as she explained what information she needed from me. Thank you, Nikki! I truly appreciate your help!"
We responded:
"Thank you for sharing your positive experience with Nikki! We are delighted to hear that she provided excellent service and saved you money. We appreciate your kind words and look forward to continuing to assist you."
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Khadija Z.

July 3, 2024

5  out of  5
rating by Khadija Z.
"I want to thank Nicci for helping to clear up billing issues. The people at Satare Farm in Prosperous are always the best and Nicci is no exception. She was personalable and able to get the job done. Thanks Nicci!"
We responded:
"Thank you for the review, Khadija! We are glad we could help you get in a better situation!"
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Juan Garcia

June 25, 2024

5  out of  5
rating by Juan Garcia
"My agent Nicci Northcutt was so helpful, she was very understandable and patient, she provided me with everything I needed and the process with her help couldn’t be easier. Thanks Nicci"
We responded:
"Thank you for sharing your positive experience with Nicci! We are thrilled to hear that she provided you with excellent service and made the process easy for you. We appreciate your feedback!"
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richard ihnken

June 22, 2024

5  out of  5
rating by richard ihnken
"The claim process was straight forward and painless. Nicci followed up on multiple occasions to make sure things went well. Very pleased with the overall experience and the customer service."
We responded:
"Thank you for sharing your positive experience with us, Richard! We're delighted to hear that Nicci provided excellent customer service throughout your claim process. We appreciate your feedback and your trust in our agency."