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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Margaret Ngone

July 15, 2024

5  out of  5 rating by Margaret Ngone
"Nicole was so helpful, understanding and easy to talk to"
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nanette jones

July 10, 2024

5  out of  5 rating by nanette jones
"Nikki Epple is wonderful! She got information to me quickly and saved me money. She was very cheerful and patient as she explained what information she needed from me. Thank you, Nikki! I truly appreciate your help!"
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Khadija Z.

July 3, 2024

5  out of  5 rating by Khadija Z.
"I want to thank Nicci for helping to clear up billing issues. The people at Satare Farm in Prosperous are always the best and Nicci is no exception. She was personalable and able to get the job done. Thanks Nicci!"
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Juan Garcia

June 25, 2024

5  out of  5 rating by Juan Garcia
"My agent Nicci Northcutt was so helpful, she was very understandable and patient, she provided me with everything I needed and the process with her help couldn’t be easier. Thanks Nicci"
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richard ihnken

June 22, 2024

5  out of  5 rating by richard ihnken
"The claim process was straight forward and painless. Nicci followed up on multiple occasions to make sure things went well. Very pleased with the overall experience and the customer service."
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Brent Parker

June 19, 2024

5  out of  5 rating by Brent Parker
"Great service with Dason, Nicci , Christian Lett and his State Farm team. They were great in finding us the best coverage for auto, home and life. Unfortunately we had hail storms this spring but the agency and the SF claims team have been great to work with and made the process very smooth. The agency always provides great customer service."
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Shelton Brashears

June 13, 2024

5  out of  5 rating by Shelton Brashears
"Nicci Northcutt your was awesome. Thanks for being so patient and understanding. I know I can be sort of nonchalant at times so forgive me. So thanks again for your help in processing my payment and help setting up my auto-pay."
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Family R Family

June 10, 2024

5  out of  5 rating by Family R Family
"Nikki was amazing she made transition easy glad I made the decision to call this office. We talked like we been knowing another prior to this call and came up with the best policy to fit all of my needs. Thanks Nikki you’re amazing! Love your personality and your openness, patience willingness to help others."
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Mark Acevedo

June 9, 2024

5  out of  5 rating by Mark Acevedo
"Bryson did a great job putting together a home and auto bundle for us!"
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Priscilla Pacheco

June 7, 2024

5  out of  5 rating by Priscilla Pacheco
"Christian and his team are great to work with. They are always super nice, helpful and provide excellent service! Dason is always very kind and answers all of my questions."
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Misty Douglas

June 3, 2024

5  out of  5 rating by Misty Douglas
"Nikki did a great job making sure I receive accurate and updated information with my claim and rental car experience. Bryson worked diligently to provide me with updated coverage for my new vehicle. Their expertise is greatly appreciated."
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rachael mcadams

May 31, 2024

5  out of  5 rating by rachael mcadams
"The State Farm team never ceases to amaze me with their genuine customer service, positive outlook and drive to give their clients the best experience and service possible. Here’s a huge thank you to Nicki, Dason, Homer, Christian along with all the other staff at this location!"
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Ian Jansz

May 24, 2024

5  out of  5 rating by Ian Jansz
"Nicole Epple was very helpful with setting up my policy and answering all of my questions!"
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Leslie Regan

May 23, 2024

5  out of  5 rating by Leslie Regan
"There are not enough words for me to Say what lovely lady Nicci is. Nicci is most compassionate and caring. Nicci is very professional and has assisted me. Thank you Nicci."
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Donna O

May 16, 2024

5  out of  5 rating by Donna O
"First of all, it’s refreshing to actually “communicate with a human” when trying to connect with a business. It’s usually an AI switchboard of questions and the pressing of buttons. Today I had an awesome human experience with “Nicci,” who answered my questions and put me as ease with getting a quote for Home and Auto. While I’m sure there are thousands of clients, Nicci made me feel like I am the only client. Impressive indeed!"
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Angie Myrdahl

May 5, 2024

5  out of  5 rating by Angie Myrdahl
"The newest edition Nicci was very patient with all my questions about changing insurance plans. She handled my litany of concerns with thoughtful guidance and her upbeat personality made me confident with my decision. Her professionalism could be discerned even from a phone conversation. I appreciate that she took time to explain everything to me. State Farm is lucky to have her."
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Pamela Sandor

May 4, 2024

5  out of  5 rating by Pamela Sandor
"The ambiance of Christian Lett State Farm is always inviting and welcoming. I was completely impressed with Nicci and her professionalism and customer service."
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Joseph Stewart

May 4, 2024

5  out of  5 rating by Joseph Stewart
"Nicci is an exceptional insurance agent who goes above and beyond for her clients. Her attention to detail and personalized approach ensure that each client receives the best coverage tailored to their specific needs."
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Sheryl Stewart

May 3, 2024

5  out of  5 rating by Sheryl Stewart
"Always love talking with Nicci - she has such a great and helpful spirit!"
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Emily Anderson

May 3, 2024

5  out of  5 rating by Emily Anderson
"Nicci is an asset in this field."
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Yes Jess

May 3, 2024

5  out of  5 rating by Yes Jess
"Super helpful and great to work with! Thanks Nicci !"
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Darla Ferris

May 2, 2024

5  out of  5 rating by Darla Ferris
"Nicci is awesome doing a great job 👍"
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Brandon Waits

April 24, 2024

5  out of  5 rating by Brandon Waits
"Homer was great and easy to work with. He was informative and not pushy. He was able to beat all of the quotes I received from other companies on both home and auto and the coverage was better and deductibles were lower."
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srinivas sheri

April 24, 2024

5  out of  5 rating by srinivas sheri
"Nicole Epple has clearly explained about policy and provided the details that best suits for my needs. I really appreciate her help. Also, helped to lower my premium."
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Gledis Roberts

April 22, 2024

5  out of  5 rating by Gledis Roberts
"Nikki was a great help Today. She saved money on my car insurance and was able to get a good rate for the homeowners insurance. Thank you for making the process easy and seemless"