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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ramya Yalamanchali

Ramya Yalamanchali

May 8, 2025

5  out of  5
rating by Ramya Yalamanchali
"Nicci did an awesome job in adding a new car onto my insurance and was listening so patiently to all my questions. Her call made my day. She took care of everything and great job!!"
We responded:
"Thank you, Ramya, for sharing your experience with us! We're glad to hear that Nicci was able to assist you effectively and make your day better. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Malek Samadian

May 8, 2025

5  out of  5
rating by Malek Samadian
"I am very happy. Good job for all my insurance"
We responded:
"Thank you, Malek, for your nice words and for giving us a great rating! We're happy to know that you liked our service. If you have any questions or need help, please feel free to contact us."
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Emily Weiss

May 8, 2025

5  out of  5
rating by Emily Weiss
"Nicci was very helpful and extremely responsive when managing a claim. Great agency to work with overall. Dason has also been a great help with policy documents."
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Mitch Melancon

May 8, 2025

5  out of  5
rating by Mitch Melancon
"Nicci at State Farm in Prosper was amazing in helping me with my recent claim. She was responsive, supportive, and made the whole process so much easier than I expected. I really appreciated her clear communication and follow-up throughout. It’s great to have someone so reliable during a stressful time—thank you, Nicci!"
We responded:
"Thank you, Mitch, for sharing your experience with Nicci at our Prosper office. We're glad to hear she was able to assist you effectively and make the process smoother. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to Nicci."
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Ann M

May 8, 2025

5  out of  5
rating by Ann M
"Nicci always does a great job following up and kept us posted through our entire claims process. Her friendly, customer-focus approach really helped put me at ease."
We responded:
"Thank you, Ann, for sharing your experience with us. We're glad to hear that Nicci's approach made the claims process easier for you. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Steven Nelson

Steven Nelson

May 7, 2025

5  out of  5
rating by Steven Nelson
"Nicci was extremely friendly and got us a great rate with amazing coverages. She was able to answer all my questions and concerns, would highly recommend!!"
We responded:
"Steven, thank you for trusting Nikki and our agency with your insurance needs!"
Profile photo of Mickey Weeks

Mickey Weeks

May 5, 2025

5  out of  5
rating by Mickey Weeks
"I’m not surprised to see so many great reviews. This team is fantastic. Nikki & Nicci have been helping me for the past couple of years and they are always happy to take the time to explain things/educate me. I greatly enjoy working with a team that truly values their clients and makes such an effort to find the right solution. Dason is also very helpful. Thanks again!"
We responded:
"Thank you, Mickey! We're thrilled to hear about your positive experiences with Nikki and Dason. Your satisfaction and understanding are our top priorities. We appreciate your trust and look forward to continuing to serve you."
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Mariana Juarez

May 3, 2025

5  out of  5
rating by Mariana Juarez
"I recently had the pleasure of experiencing State Farm's claims department, and I must commend them for their exceptional service. The entire process was handled with efficiency and care, making a potentially stressful situation surprisingly smooth. In particular, Nicci was absolutely fantastic in assisting me with my claim. Her professionalism, clear communication, and genuine willingness to help was truly outstanding. Nicci patiently guided me through each step, answered all my questions thoroughly, and ensured I felt supported throughout. Her dedication and positive attitude made a significant difference, and I am incredibly grateful for her assistance."
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Erin Nelson

May 2, 2025

5  out of  5
rating by Erin Nelson
"Nicci and Dasan were great in helping me get set up with my new auto insurance. They were kind, polite, and very helpful!! They each helped me with different vehicles. They were both professional in answering my questions and explaining everything to the fullest. I would strongly recommend either of them!!!"
We responded:
"Thank you, Erin, for sharing your experience with Nicci and Dasan. It's great to hear that they were able to assist you with your auto insurance needs and provide clear explanations. We appreciate your recommendation and look forward to continuing to serve you."
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Larry McIntyre

May 2, 2025

5  out of  5
rating by Larry McIntyre
"We have had State Farm insurance for 50+ years and have had several claims. The Lett Agency in Prosper TX kept me apprised on the progress of my claim on a regular basis, following up as needed to keep the claim moving. Major kudos to Nicco for all her help during my claims."
We responded:
"Thank you, Larry, for your kind words and for being a loyal State Farm customer for over 50 years. We're pleased to hear that Nicco and our team were able to keep you informed and assist you with your claims. We appreciate your trust in us and look forward to continuing to serve you."
Profile photo of Lori Ulmer

Lori Ulmer

May 1, 2025

5  out of  5
rating by Lori Ulmer
"Professional and knowledgeable in all lines of insurance. They make sure you have the coverage you need. Not more than you need and not less than you need."
We responded:
"Thank you, Lori, for your kind words and for taking the time to share your experience. We're glad to hear that our team could assist you in finding the right coverage. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of John

John

April 30, 2025

5  out of  5
rating by John
"Very helpful & efficient!"
We responded:
"Thank you, John, for your kind words and the excellent rating. We're glad to hear that you found our service helpful and efficient. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Jessica Scott

Jessica Scott

April 30, 2025

5  out of  5
rating by Jessica Scott
"Nicci, was absolutely amazing after my car accident. She kept me in the loop about all developments when my car was in the shop and made sure that all my needs were met."
We responded:
"Thank you, Jessica, for sharing your experience! We're glad to hear that Nicci helped you after your car accident. Your feedback is important to us, and we look forward to supporting your insurance needs in the future!"
Profile photo of Shelley Stafford

Shelley Stafford

April 28, 2025

5  out of  5
rating by Shelley Stafford
"Nicci gave excellent service. She was very knowledgeable and provided all the information I needed for the request."
We responded:
"We appreciate you, Shelley! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
Profile photo of Phil Clegg

Phil Clegg

April 11, 2025

5  out of  5
rating by Phil Clegg
"Nicci N was very thoughtful to follow up. She is very professional and personable and certainly an invaluable asset for customer relations."
We responded:
"Phil, a great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
Profile photo of Cacilda Bonfim

Cacilda Bonfim

April 11, 2025

5  out of  5
rating by Cacilda Bonfim
"Nicci was helpful ! Thank you!"
We responded:
"Thank you, Cacilda. We're glad Nicci could help. We appreciate your feedback and look forward to serving you again."
Profile photo of Timothy Ballard

Timothy Ballard

April 11, 2025

5  out of  5
rating by Timothy Ballard
"Nicci was extremely kind and helpful! This was my first time making a claim and she was with me every step of the way! I highly recommend Christian Lett State Farm for anyone looking for new auto insurance."
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Timothy! Let us know if we can help with anything else. "
Profile photo of GUILLERMO CORTEZ

GUILLERMO CORTEZ

April 11, 2025

5  out of  5
rating by GUILLERMO CORTEZ
"Thank you Nicci for taking care of my windshield claim."
We responded:
"Thank you, Guillermo, for your nice words! We're happy to hear that Nicci helped you with your windshield claim. If you need anything else, just let us know."
Profile photo of Krista Heyer

Krista Heyer

April 4, 2025

5  out of  5
rating by Krista Heyer
"Nicci was amazing. She made the whole process so easy. It was a genuine pleasure to work with her."
We responded:
"Thank you, Krista! We strive to make the insurance process seamless and stress-free, and we’re delighted to know we achieved that. We appreciate your choice to work with us!"
Profile photo of Daniel Akuanyionwu

Daniel Akuanyionwu

March 26, 2025

5  out of  5
rating by Daniel Akuanyionwu
"Does great work! Helped me with my claim very professionally and would definitely recommend!"
We responded:
"Daniel,we truly appreciate your feedback! Our team is dedicated to making sure every client has the best experience possible, and we’re so glad you felt taken care of. Thank you for choosing our agency!"
Profile photo of Delaney Garza

Delaney Garza

March 26, 2025

5  out of  5
rating by Delaney Garza
"I had an amazing experience working with Bryson Palmer! He was incredibly knowledgeable, patient, and took the time to explain all my options in detail. I never felt pressured, and he helped me find the perfect coverage at a great price. The customer service was top-notch—always responsive and willing to go the extra mile. If you’re looking for an insurance agent who truly cares about their clients, I highly recommend Bryson!"
We responded:
"Thank you, Delaney, for sharing your glowing review with Bryson! We're thrilled to hear that he provided you with exceptional service and helped you find the perfect coverage. Your recommendation means a lot to us, and we're here whenever you need assistance."
Profile photo of Darla Clough

Darla Clough

March 26, 2025

5  out of  5
rating by Darla Clough
"Thank you Miss Nicci. It was so nice to talk to you and checking on us. She was great and has a wonderful personality...Darla Clough"
We responded:
"Thank you, Darla, for your kind words! We're thrilled to hear that Miss Nicci made such a positive impression and that you enjoyed your interaction with her. We appreciate your feedback and look forward to continuing to serve you. "
Profile photo of Joe Garza

Joe Garza

March 25, 2025

5  out of  5
rating by Joe Garza
"I recently had the pleasure of working with Bryson with State Farm Insurance, and I couldn’t be more satisfied with the experience. From the moment I reached out for a quote, the team was professional, attentive, and genuinely interested in helping me find the best coverage for my needs. Bryson, in particular, was extremely knowledgeable and patient. He took the time to explain all of my options clearly, walking me through each policy so I could make an informed decision. His attention to detail and commitment to providing the right solution made the whole process stress-free."
We responded:
"Thank you, Joe, for sharing your positive experience with Bryson and our team at State Farm Insurance. We're thrilled to hear that Bryson's expertise and dedication made the process smooth and informative for you. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Profile photo of Robert Brown

Robert Brown

March 24, 2025

5  out of  5
rating by Robert Brown
"Exceptional service. It's my first time working with State Farm, and the team at Christian Lett's agency made the decision easy!"
We responded:
"Thank you, Robert, for your kind words and for choosing us for your insurance needs! We're thrilled to hear that our team made your experience a positive one. If you ever have any questions or need assistance, feel free to reach out."
Profile photo of Todd Mounts

Todd Mounts

March 21, 2025

5  out of  5
rating by Todd Mounts
"Easy to work with and great customer support!"
We responded:
"Thank you, Todd, for your kind words and the fantastic rating! We're thrilled to hear that you found our team easy to work with and appreciated our customer support. We're here to help whenever you need us!"