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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Curtis Rawls

September 12, 2025

5  out of  5
rating by Curtis Rawls
"Nicci Northcutt and Kodi Moya provided courteous, professional service to me!"
We responded:
"Thank you, Curtis, for your kind words about Nicci Northcutt and Kodi Moya. We're glad to hear they provided you with courteous and professional service. We appreciate your feedback and look forward to assisting you in the future."
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Will Galusha

September 12, 2025

5  out of  5
rating by Will Galusha
"They take great care of all their clients. Nicci is so helpful any time I have a questions or need anything!"
We responded:
"Thank you, Will, for your kind words and for highlighting Nicci's helpfulness. We're glad to hear that you feel well taken care of. If you ever need anything else, don't hesitate to reach out."
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Mekhi Rhodes

September 10, 2025

5  out of  5
rating by Mekhi Rhodes
"Nikki did an amazing job and helped me swiftly and made the process super easy and quick"
We responded:
"Your review made our day, Mekhi! We strive to make insurance simple and stress-free, and we’re so happy to hear we met your expectations. Thanks for trusting us! "
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Khalil Rhodes

September 9, 2025

5  out of  5
rating by Khalil Rhodes
"Nicci helped me and knew exactly how to fix my problem and even made my day better excellent service from an outstanding person."
We responded:
"Thank you, Khalil, for your kind words about Nicci. It's great to hear she was able to assist you and improve your day. We appreciate your feedback and support."
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Christian Aparicio

September 9, 2025

5  out of  5
rating by Christian Aparicio
"Nikki Epple helped me out and she was great! I appreciated her willingness to help me find the best insurance policy for me."
We responded:
"Thank you, Christian, for your feedback! It's great to hear that Nikki was able to assist you in finding the right insurance policy. We appreciate your trust in us and look forward to serving you again."
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Ella Carpenter

September 3, 2025

5  out of  5
rating by Ella Carpenter
"Stormy night getting off work 9 pm, Eye surgery scheduled in the AM, I ran into the back of a car visibility was nil, Called Nicci at State Farm, she acted promptly. She made sure I and the other driver was okay first, then she took the drivers seat, making sure all repairs to both cars were done professionally and in a timely manner. No downtime from my job for me or the other driver Rental vehicles were readily available. 100% Nicci deserves to be rewarded for her professional courtesy and her ability to get the job done. I will highly recommend Nicci and My State Farm agency to everyone..."
We responded:
"Thank you, Ella, for sharing your experience with us. We're glad to hear that Nicci was able to assist you so effectively during such a stressful time. Your recommendation means a lot to us. Take care!"
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Gerardo Cruz

September 2, 2025

5  out of  5
rating by Gerardo Cruz
"Nicci was amazing to work with! She made everything with my insurance super easy and stress-free. Really appreciate her help and would definitely recommend her to anyone."
We responded:
"Thank you, Gerardo, for your kind words about Nicci. We're glad to hear she made your insurance experience easy and stress-free. Your recommendation means a lot to us. Take care!"
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nitin nagpal

August 29, 2025

5  out of  5
rating by nitin nagpal
"The followed up on my claim and ensure seamless communication"
We responded:
"Thank you, Nitin, for your feedback. I'm glad to hear that our team was able to assist you effectively with your claim. If you need anything else, feel free to reach out."
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Coleman Anderson

August 25, 2025

5  out of  5
rating by Coleman Anderson
"Nicci was very helpful in getting my insurance updated!"
We responded:
"Thank you, Coleman, for your feedback! We're glad to hear that Nicci was able to assist you with updating your insurance. If you need anything else, feel free to reach out."
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shyshy964

August 18, 2025

5  out of  5
rating by shyshy964
"Very satisfied customer"
We responded:
"Thank you, shyshy964, for your feedback! We're glad to hear you're very satisfied with our service. If you ever need anything else, feel free to reach out."
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Brian Larsh

August 11, 2025

5  out of  5
rating by Brian Larsh
"Christian’s office staff is A+ for claims assistance."
We responded:
"Thank you, Brian, for your feedback! We're glad to hear that our office staff provided you with excellent claims assistance. If you need anything else, feel free to reach out."
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RAMA MOHAN VARANASI

August 9, 2025

5  out of  5
rating by RAMA MOHAN VARANASI
""Jason was very helpful and patient while helping me find the right quote for my Home and Auto insurance. He took the time to address all of my questions thoroughly and provided clear, thoughtful answers. I really appreciated his professionalism and dedication throughout the process.""
We responded:
"Thank you for your thoughtful review! It’s always our goal to provide excellent coverage and customer service, and we’re so glad you had a great experience!"
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Joolz Roeben

August 8, 2025

5  out of  5
rating by Joolz Roeben
"Nicci is super friendly and professional!"
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
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Ricky Herrera

July 30, 2025

5  out of  5
rating by Ricky Herrera
"Nicci called and followed up with me. Great service"
We responded:
"Thank you, Ricky, for taking the time to leave such a positive review. It's great to hear that Nicci provided you with excellent service. We appreciate your feedback and look forward to assisting you in the future."
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Jennifer Webster

July 30, 2025

5  out of  5
rating by Jennifer Webster
"Great customer care & top notch service. I received awesome service from Corey Thomas who’s always very professional, friendly & thorough when explaining the details of each policy."
We responded:
"Thank you, Jennifer, for your feedback! It's fantastic to hear that Corey provided you with professional and friendly service. We appreciate your support and look forward to assisting you with your insurance needs."
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Larry McIntyre

July 29, 2025

5  out of  5
rating by Larry McIntyre
"We have had State Farm insurance for 50+ years and have had several claims. The Lett Agency in Prosper TX kept me apprised on the progress of my claim on a regular basis, following up as needed to keep the claim moving. Major kudos to Nicco for all her help during my claims."
We responded:
"Thank you, Larry, for your kind words and for being a loyal State Farm customer for over 50 years. We're pleased to hear that Nicco and our team were able to keep you informed and assist you with your claims. We appreciate your trust in us and look forward to continuing to serve you."
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Heyuan Jiang

July 29, 2025

5  out of  5
rating by Heyuan Jiang
"Had a great experience with my claim process! Nicci was super helpful, responsive, and made everything smooth and easy. Really appreciate the support—thank you!"
We responded:
"Thank you, Heyuan, for your feedback! It's great to hear that Nicci was able to assist you effectively and make the claim process smooth. We appreciate your support and look forward to serving you in the future."
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Said EL KABOUS

July 28, 2025

5  out of  5
rating by Said EL KABOUS
"I want to express my sincere appreciation for Nicci’s outstanding support in helping me with my insurance claim. From the very beginning, she made the entire process smooth and stress-free. Nicci was not only knowledgeable and efficient but also incredibly kind and attentive. She took the time to explain everything clearly, kept me updated, and made sure I felt taken care of throughout the entire process. Thanks to her dedication and professionalism, everything was handled seamlessly. I’m truly grateful for her help!"
We responded:
"Thank you, Said, for taking the time to share your experience with Nicci's support on your insurance claim. It's great to hear that she was able to make the process smooth and stress-free for you. Your feedback is much appreciated!"
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Samyla Brown

July 28, 2025

5  out of  5
rating by Samyla Brown
"I want to express my sincere gratitude to Nicci for being incredibly helpful and efficient in handling all of my insurance needs. She answered all my questions thoroughly and made the entire process feel effortless. Her quick and effective service gave me complete peace of mind. Thank you, Nicci—you’re truly amazing!"
We responded:
"Thank you, Samyla, for your thoughtful review. We're glad to hear that Nicci was able to assist you effectively and make the process smooth. Your feedback is greatly appreciated."
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Kapil Joshi

July 25, 2025

5  out of  5
rating by Kapil Joshi
"Best experience i have ever had with any insurances agent .Thank you so much for great experience NICCI . She helps me a lot and understands my situation. Thank you again ."
We responded:
"We are glad we could help you with your insurance needs. Thank you for the review!"
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Lorraine Covington

July 22, 2025

5  out of  5
rating by Lorraine Covington
"Nicci was very warm, friendly and professional! I needed to transfer my out of state policy to TX. Bryson took care of our needs and explained the coverages thoroughly. Very professional and responsive."
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Vyvy Tran

July 16, 2025

5  out of  5
rating by Vyvy Tran
"Nicci was wonderful! Communication over the phone was very quick and friendly."
We responded:
"Thank you so much for the review!"
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Todd Mounts

July 15, 2025

5  out of  5
rating by Todd Mounts
"Easy to work with and great customer support! Nicci kept us informed every step of the way!"
We responded:
"Thank you, Todd, for your kind words and the fantastic rating! We're thrilled to hear that you found our team easy to work with and appreciated our customer support. We're here to help whenever you need us!"
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Your Friend

July 14, 2025

5  out of  5
rating by Your Friend
"Christian Lett and his team have provided great service to me. This morning I needed to add a new vehicle to my account and Nicci was very helpful. The whole process was done in less than an hour and I was able to get my insurance card. Thanks for the excellent service."
We responded:
"Thank you, Your Friend, for your feedback! We're glad to hear that Nicci was able to assist you efficiently with adding your new vehicle. We appreciate your support and look forward to continuing to serve you."
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Shelton Brashears

July 14, 2025

5  out of  5
rating by Shelton Brashears
"Nicci Northcutt your was awesome. Thanks for being so patient and understanding. I know I can be sort of nonchalant at times so forgive me. So thanks again for your help in processing my payment and help setting up my auto-pay. Nicci thank you guys for always looking out and being so helpful. Especially you Nicci because your are so cheerful and thoughtful while at the same time dedicated to resolve any issue I may have. I'm so sorry a 5 STAR 🌟 is only allow because if I could it would be a 10. I would recommend Christian Lett- StateFarm to everyone."
We responded:
"Thank you for your kind words, Shelton! We're glad Nicci provided you with excellent service. We appreciate your feedback and look forward to assisting you with any future insurance needs."