State Farm® Insurance Agent Christian Lett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris
November 19, 2025
"Even though the wreck wasn’t my fault I had to go through my insurance. Nicci was excellent in making sure that I got what I needed and helped get my deductible reimbursed."
"We love helping customers like you, Chris! Thank you for your kind words and for being a valued member of our insurance family!"
John
November 17, 2025
"Nicci is the Best! She understands my requests and knows how to deliver to help me each and every time. Thank you Nicci! I highly recommend her professional service."
"Thank you, John, for your kind words and the excellent rating. We're glad to hear that you found our service helpful and efficient. If you have any more questions or need further assistance, feel free to reach out anytime."
Gilbert Mendez
November 16, 2025
"Nicci, was great at communicating everything in detail from my claim. After filing my claim I got a call from her showing concern of my well being which is uncommon, normally people are just about business and not concerned about the customer. She answered all my questions and addressed everything I needed. Thank you Nicci keep up the great work."
"We truly understand how important your experience is, and your feedback means the world to us! Thank you so much, Gilbert, for your kind words and for trusting us to serve you. We're here for you every step of the way!"
gina barnhart
November 15, 2025
"I could not recommend Nicci more!! She was amazing and so easy to work with! She made a stressful situation easy to navigate. And her follow up & genuine care came through in my conversations with her. She truly is a gem!"
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
Joy Thomas
November 15, 2025
"I’m extremely satisfied with their service. Easy to work with."
"Thank you, Joy, for your kind words and for taking the time to leave a review. We're glad to hear that you found our service easy to work with. If you ever need anything else, feel free to reach out."
Ian Jansz
November 15, 2025
"Nicole Epple was very helpful with setting up my policy and answering all of my questions!"
"Thank you for sharing your positive experience with Nicole! We are delighted to hear that she provided excellent service and addressed all your questions. We appreciate your feedback and look forward to assisting you in the future."
Jeff Connelly
November 15, 2025
"Mollie Lawrence thank you so much for assisting me with Home/Auto insurance! Let's face it... shopping for insurance in today's market is "unpleasant"... websites, emails, calls, redirected website and so on. Speaking with Mollie was a pleasant experience in doing the research. She took the time to explain and suggest coverages to make sure that I had what I needed and saving me money at the same time."
"Thank you, Jeff! We're glad Mollie provided a pleasant experience and helped you find the right coverage while saving you money. We appreciate your feedback!"
Kristina Sides
November 15, 2025
"Easy claim process with no issues!!!"
"Thank you, Kristina, for your feedback! It's great to hear that the claim process was smooth for you. If you need anything else, feel free to reach out."
Margaret Ngone
November 14, 2025
"Nicci was so helpful, understanding and easy to talk to"
"Thank you for your kind words, Margaret! We are delighted to hear that Nicole provided you with excellent service. We strive to make every interaction with our clients positive and helpful."
Randy Howard
November 12, 2025
"Nicci was very helpful in getting the cancellation date on a policy corrected after someone else had entered the wrong date. She was extremely kind and followed up with me every step of the way. She provides customer service the way it should be!"
"Thank you, Randy, for your feedback. We're glad to hear that Nicci was able to assist you effectively and provide the service you deserve. Your satisfaction is important to us."
Kendrick Resnick
November 10, 2025
"Nicci was an absolute delight to speak with on the phone! She has such amazing customer service and was very helpful with explaining all the details so I understood exactly what I was getting."
"We truly appreciate you taking the time to share your feedback! Knowing we hit the mark for you is the best reward for our team, and we look forward to serving you again"
Lezlie Resnick
November 10, 2025
"Nicci at the State Farm office of Christian Lett’s Is AMAZING. her attention to detail and customer service is phenomenal. I will always use this office as long as I can work with Nicci. Thank you Nicci for always providing superb service"
"Thank you, Lezlie, for your kind words about Nicci. We're glad to hear that her attention to detail and customer service have made such a positive impact. We appreciate your support and look forward to continuing to serve you."
Jessica Scott
November 5, 2025
"Nicci, is an amazing agent. I had a small billing issue and she took care of it within 48 hours. She was willing to find any work around to solve the issue so that I didn’t have to worry."
"Thank you, Jessica, for sharing your experience! We're glad to hear that Nicci helped you after your car accident. Your feedback is important to us, and we look forward to supporting your insurance needs in the future!"
brien hanley
November 5, 2025
"Nicci Northcut was phenomenal with her customer service. She kept me informed the entire time and let me know exactly what was next."
"Thank you, Brien, for your kind words! We're thrilled to hear that Nicci provided exceptional service and kept you well-informed. Your satisfaction is our priority, and we appreciate your feedback."
Rhonda Givens
November 4, 2025
"Nicci, when it comes to you and your professionalism, five stars just aren't enough.. Thank you!"
"Thank you, Rhonda, for your kind words about Nicci's professionalism. We're grateful for your support and trust in our team. If you ever need anything, feel free to reach out."
Asia Suggs
November 3, 2025
"So glad we signed up for roadside assistance as my son is away at school and was in need of help when his car battery went out. This benefit put my husband and I at ease. Nicci is the best and has been tremendously helpful with ensuring all information regarding our policy is communicated and avoided us being charged additional fees. Thanks so much for providing great service!"
"Thank you, Asia, for your kind words and for trusting us with your roadside assistance needs. It's great to hear that Nicci has been so helpful in managing your policy details. We're here to support you and your family whenever you need us. "
Dylan Winton
November 3, 2025
"Nicci was absolutely outstanding. I had some issues arise with auto insurance, she advised me on the best route to take and got the issue resolved."
"Thank you, Dylan, for your feedback. It's great to hear that Nicci was able to assist you effectively with your auto insurance issues. We appreciate your trust in us!"
Rashaad Lay
October 24, 2025
"Nicci and the team at Christian Lett State Farm set the standard for great customer service!"
"Thank you for your five-star review, Rashaad! We know insurance decisions are important, and we’re honored to have earned your trust. Let us know if you ever need anything! "
Justin Antwiler
October 24, 2025
"I recently switched my insurance about 2½ weeks ago and was given a detailed estimate at that time. Now, after waiting more than two weeks, I’ve been told that the previous employee made a mistake and that the company will not honor the original estimate. This is incredibly disappointing and unprofessional. I would strongly caution anyone from doing business with them."
"Dear Justin, Thank you for taking the time to share your experience. We sincerely apologize for the confusion and frustration caused by the discrepancy in your insurance estimate. This situation does not reflect the high standards of service we strive to provide, and we deeply regret any inconvenience it has caused you. if you'd prefer, feel free to reach out to me directly at your convenience to discuss. Best regards, Christian Lett"
Mike Breslin
October 17, 2025
"You never know how good your insurance provider is until you have to use their services. The team at Christian Lett's office took amazing care of me. They are always professional and looking to help. Nicci took me through the process step by step, always had an amazingly positive attitude, and was extremely effective. I would recommend the Christian Lett team to anyone looking for great coverage and impeccable service."
"Thank you, Mike, for your kind words and for taking the time to share your experience. We're glad to hear that Nicci and the team were able to assist you effectively. Your recommendation means a lot to us."
Blake Smith
September 24, 2025
"Christian and Team are great! Nicci has always been incredibly responsive and helpful when we need something! They go above and beyond to serve us!"
"Thank you, Blake, for your kind words! We're glad to hear that Nicci and the team have been able to assist you effectively. We appreciate your support and look forward to continuing to serve you. "
santhosh doni
September 16, 2025
"It was pleasure speaking with NiCCi . So helpful."
"Your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "
Pavan Tammina
September 16, 2025
"Nicci did a great job by following up until she was sure the issue was resolved."
"Thank you, Pavan, for your feedback! We're glad to hear that Nicci was able to assist you effectively and ensure everything was taken care of. Your satisfaction is important to us."
Ravi Kandaswamy
September 16, 2025
"Great experience"
"Thanks, Ravi! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you! "
Curtis Rawls
September 12, 2025
"Nicci Northcutt and Kodi Moya provided courteous, professional service to me!"
"Thank you, Curtis, for your kind words about Nicci Northcutt and Kodi Moya. We're glad to hear they provided you with courteous and professional service. We appreciate your feedback and look forward to assisting you in the future."