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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darla Clough

March 26, 2025

5  out of  5
rating by Darla Clough
"Thank you Miss Nicci. It was so nice to talk to you and checking on us. She was great and has a wonderful personality...Darla Clough"
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Joe Garza

March 25, 2025

5  out of  5
rating by Joe Garza
"I recently had the pleasure of working with Bryson with State Farm Insurance, and I couldn’t be more satisfied with the experience. From the moment I reached out for a quote, the team was professional, attentive, and genuinely interested in helping me find the best coverage for my needs. Bryson, in particular, was extremely knowledgeable and patient. He took the time to explain all of my options clearly, walking me through each policy so I could make an informed decision. His attention to detail and commitment to providing the right solution made the whole process stress-free."
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Robert Brown

March 24, 2025

5  out of  5
rating by Robert Brown
"Exceptional service. It's my first time working with State Farm, and the team at Christian Lett's agency made the decision easy!"
We responded:
"Thank you, Robert, for your kind words and for choosing us for your insurance needs! We're thrilled to hear that our team made your experience a positive one. If you ever have any questions or need assistance, feel free to reach out."
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Todd Mounts

March 21, 2025

5  out of  5
rating by Todd Mounts
"Easy to work with and great customer support!"
We responded:
"Thank you, Todd, for your kind words and the fantastic rating! We're thrilled to hear that you found our team easy to work with and appreciated our customer support. We're here to help whenever you need us!"
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Restrict

March 21, 2025

5  out of  5
rating by Restrict
"Spoke with Bryson P. He was not only highly knowledgeable but very friendly and professional, THE man you want to talk to."
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Keke’s Life

March 20, 2025

5  out of  5
rating by Keke’s Life
"Bryson Palmer is amazing agent He was not only friendly and approachable but also incredibly knowledgeable and professionalism and dedication. Thorough Hands down best insurance agency"
We responded:
"Hello Keke’s Life! Thank you so much for your amazing feedback! We’re absolutely thrilled to hear about your wonderful experience with Bryson. His friendliness and expertise really do make a difference! Your kind words inspire us to keep delivering great service. If you ever need assistance or have any questions, don’t hesitate to reach out. We can’t wait to serve you again!"
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Edgar Zuniga

March 20, 2025

5  out of  5
rating by Edgar Zuniga
"Bryson Palmer has been great since day one! Anytime I have questions he is quick and polite. I have referred friends and will keep doing so"
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Zoe Campbell

March 20, 2025

5  out of  5
rating by Zoe Campbell
"bryson was a fantastic sales guy and helped me get the right insurance and gave me a disruption in full detail very nice and efficient"
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Luis Macedo

March 20, 2025

5  out of  5
rating by Luis Macedo
"Bryson Palmer provided outstanding service! He was professional, knowledgeable, and went above and beyond to ensure I had all the information I needed. His attention to detail and friendly approach made the entire experience smooth and stress-free. I highly recommend Bryson to anyone looking for excellent service. Thanks again!"
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kashif ali

March 20, 2025

5  out of  5
rating by kashif ali
"Bryson Palmer is an outstanding insurance agent who truly puts his clients first. He took the time to explain my options clearly, helped me find the best coverage for my needs, and made the entire process seamless. His professionalism, responsiveness, and genuine care set him apart. If you’re looking for an agent who is knowledgeable, trustworthy, and always ready to help, Bryson is the one to call!"
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Carlos Reynoso

March 20, 2025

5  out of  5
rating by Carlos Reynoso
"Far more than pleased with the help I’ve received from this branch. Bryson has always been thorough in explaining what I need and didn’t know I needed! I always recommend them to friends and family that go through a headache when dealing with claims since they’ve been so easy to deal with in the past."
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Juan

March 20, 2025

5  out of  5
rating by Juan
"Bryson was super helpful and knowledgeable, he answered all my questions and provided great service!"
We responded:
"Thank you for the review, Seven!"
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Chris

March 19, 2025

5  out of  5
rating by Chris
"Even though the wreck wasn’t my fault I had to go through my insurance. Nicci was excellent in making sure that I got what I needed and helped get my deductible reimbursed."
We responded:
"We love helping customers like you, Chris! Thank you for your kind words and for being a valued member of our insurance family!"
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Joshua Akuna

March 16, 2025

5  out of  5
rating by Joshua Akuna
"Nicci is a pleasure to work with. She is always professional, courteous and funny. She is amazing on follow up to make sure all aspects of a claim are completed."
We responded:
"Joshua, we appreciate you! Our goal is always to make the insurance process enjoyable, and we’re thrilled to hear that Nicci hit the mark. Thanks for choosing our agency!"
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dinesh reddy

March 14, 2025

4  out of  5
rating by dinesh reddy
"I had the pleasure of working with Nikki for my insurance needs, and I couldn't be more satisfied with the experience. From the very beginning, she took the time to understand my specific requirements and provided tailored recommendations that suited my budget and coverage needs. The process was smooth, and she was always available to answer my questions, whether through calls or emails."
We responded:
"Thank you so much, Dinesh! We're thrilled to hear you had a great experience with Nikki and that she was able to meet your insurance needs. Your satisfaction means the world to us, and we truly appreciate your awesome review. Let us know what we can do to earn that fifth star! "
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Xavier Ortiz Santana

March 14, 2025

5  out of  5
rating by Xavier Ortiz Santana
"Nicci Northcutt,Es de los mejores customer que e conocido. aún sin entender muy bien mi idioma hizo lo posible por entenderme y ayudarme,además que resolvió mi problema… Gracias"
We responded:
"Xavier, gracias por compartir tu experiencia positiva con Nicci! Nos alegra saber que recibió la ayuda necesaria y que su problema fue resuelto satisfactoriamente. Estamos comprometidos a brindar el mejor servicio posible a nuestros clientes. "
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Josie Gregory-Jenkins

March 14, 2025

5  out of  5
rating by Josie Gregory-Jenkins
"I’m Really impressed with the costumer service. Nikki was helpful and patient, her knowledge and being able to explain everything to me made me feel really safe during the entire process. Thank you!"
We responded:
"Josie, hearing about your great experience with Nikki makes our day! We appreciate your trust and look forward to continuing to serve you!"
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Carson Bindert

March 14, 2025

5  out of  5
rating by Carson Bindert
"A couple months ago I totaled my car and was forced to look for a new insurance because my monthly payments kept increasing. Dason was able to get me a great affordable deal, and I couldn’t be more happy with my decision to switch to State Farm. Easy 5 star rating"
We responded:
"Carson, thank you for your wonderful feedback! We're thrilled to hear that Dason was able to assist you in finding an affordable insurance solution. We're delighted to have you with our agency and appreciate your 5-star rating. "
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Meggan Burchfield

March 14, 2025

5  out of  5
rating by Meggan Burchfield
"Attentive and prompt service, and they were able to provide great rates."
We responded:
"Thank you for your thoughtful review, Meggan! It’s always our goal to provide clear, professional, and friendly service, and we’re so glad to know we delivered. We appreciate your trust in us! "
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Jeanne Ivern

March 13, 2025

5  out of  5
rating by Jeanne Ivern
"Thank you Nicci for checking on me after my roadside breakdown. Got a quick jump from a friendly tow truck driver and was on my way to the dealership service dept for a new battery."
We responded:
"Thank you, Jeanne, for your kind words and perfect rating. We're delighted Nicci could assist you during your roadside breakdown. Your satisfaction is our priority, and we're glad you were back on the road quickly. Safe travels to the dealership!"
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David Forman

March 12, 2025

5  out of  5
rating by David Forman
"Great experience with Dason Moya! Wonderful communication and always available for my many questions. I would definitely recommend anyone to reach out to Dason."
We responded:
"Thank you, David, for your fantastic review! We're thrilled to hear about your positive experience with Dason. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
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Taryn Jones

March 12, 2025

5  out of  5
rating by Taryn Jones
"Nicci Northcutt was great to work with. Kept on top of things with both the shop and customer, would highly recommend!"
We responded:
"Hi Taryn, thank you for your wonderful review! We're thrilled to hear that Nicci provided excellent service. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. "
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Veronica C.

March 12, 2025

5  out of  5
rating by Veronica C.
"Nicci was extremely helpful and provided what I needed in a timely manner. Thank you!!!"
We responded:
"Veronica, we appreciate your support more than words can say! Thank you for choosing us—we’re lucky to have customers like you!"
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Nikki Epple-Townsend

March 11, 2025

5  out of  5
rating by Nikki Epple-Townsend
"We have all of our insurance policies at christian lett State Farm. Everyone in the office is super helpful."
We responded:
"Thank you, Nikki, for your fantastic review! We’re excited to know that our team has been of assistance. We truly appreciate your trust in us for all your insurance needs."
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Kelly Rhoades

March 10, 2025

5  out of  5
rating by Kelly Rhoades
"Christian is always amazing! We’ve had our car insurance through him for years and finally had to utilize it from a hit and run. I called him and he had the team on it immediately. Within the day, the claims agent Nicci had reached out to get the ball rolling. When it was handed off to corporate for determination on how it would be handled, both Christian and Nicci followed up to make sure they got us an answer within a reasonable time frame. They make it a priority to make sure everyone is safe and okay. Kept the claims process as seamless as possible during an already stressful time."
We responded:
"Thank you, Kelly, for your wonderful review! We're thrilled to hear that Christian and Nicci provided you with prompt and effective service during a stressful time. Your safety and satisfaction are our top priorities. We appreciate your trust in us over the years."