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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Bayes

February 27, 2026

5  out of  5
rating by Jessica Bayes
"Nicci was very helpful! :)"
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Dante Hogan

February 25, 2026

5  out of  5
rating by Dante Hogan
"Nicci is such a pleasant person to work with. She puts up with me switching cars every few months and always checks in to make sure I’m taken care of."
We responded:
"Thank you, Dante, for your kind words about Nicci. We're glad to hear she makes the process smooth for you, even with frequent car changes. Your satisfaction is important to us. "
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Craig Uys

February 19, 2026

5  out of  5
rating by Craig Uys
"This team is always very responsive, friendly and efficient. The best insurance experience I have ever had."
We responded:
"Thank you, Craig, for your kind words about our team's responsiveness and friendliness. We're glad to hear that you've had such a positive insurance experience with us. Your feedback means a lot to us. "
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Katie Hoppenjans

February 17, 2026

5  out of  5
rating by Katie Hoppenjans
"This group is amazing! They respond quickly and are very knowledgeable. Both NICCI and Nikki are hands down the best!"
We responded:
"Thank you, Katie, for your kind words! We're glad to hear that Nicci and Nikki have been able to assist you with their quick responses and expertise. Your feedback means a lot to us. "
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Bradley Blizzard

February 13, 2026

5  out of  5
rating by Bradley Blizzard
"The best in the business! Christian and his staff are easy to reach, always helpful, and clearly have their clients best interest in mind."
We responded:
"Thank you, Bradley, for recognizing our team's dedication to being accessible and helpful. We're committed to keeping our clients' best interests at the forefront. Your feedback means a lot to us."
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tonya meekins

February 13, 2026

5  out of  5
rating by tonya meekins
"I've been with State Farm thru Christian Lett for auto and renters insurance several years now, hands down best price vs any insurance I've ever had and most definitely the most friendly and professional office staff as well, especially Nicci whom I call when I pay my bill or have questions, speaking with her is more like you're calling a good friend vs calling a random insurance agent. I will definitely be getting my insurance thru them for the foreseeable future."
We responded:
"Thank you, Tonya, for sharing your experience with us! It's great to hear that you've found our prices competitive and our team, especially Nicci, friendly and professional. We're grateful for your continued trust in us for your insurance needs. "
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nik ramirez

February 12, 2026

5  out of  5
rating by nik ramirez
"Nicci was very helpful in getting my insurance reinstated. Great customer service!"
We responded:
"Thank you, Nik, for sharing your experience! It's great to hear that Nicci was able to assist you with reinstating your insurance and provide great customer service. We appreciate your feedback and support."
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Patty Flores

February 11, 2026

5  out of  5
rating by Patty Flores
"Best customer service...I highly recommend them 💯"
We responded:
"Thank you, Patty, for your recommendation and kind words about our customer service. We're grateful for your support and trust in our agency. If you ever need assistance, feel free to reach out."
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SSameer Timilsina

February 11, 2026

5  out of  5
rating by SSameer Timilsina
"I’ve had a great experience working with Nicky. They are knowledgeable, responsive, and always take the time to clearly explain my coverage."
We responded:
"Thank you for sharing your experience with Nicky. It's great to hear that their knowledge and responsiveness have made a positive impact on your understanding of coverage. We appreciate your feedback and support."
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Sara Tejeda

February 9, 2026

5  out of  5
rating by Sara Tejeda
"Nicci was very helpful and resolved by issue immediately. The office staff is very responsive and a pleasure to work with."
We responded:
"Thank you, Sara, for sharing your experience with us. It's great to hear that Nicci and our office staff were able to assist you promptly and effectively. We appreciate your feedback and look forward to continuing to serve you. "
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Umber E.

February 7, 2026

5  out of  5
rating by Umber E.
"Exceptional service from Nicole Epple at State Farm Insurance. She was polite, knowledgeable, and most importantly, helped me find better insurance coverage at a lower cost. Nicole clearly explained all my options without any pressure. A rare find in the insurance world! Highly recommend for anyone looking to review their policies."
We responded:
"Thank you, Umber, for sharing your experience with Nicole at our agency. It's great to hear that she was able to assist you in finding better coverage while making the process clear and pressure-free. We appreciate your recommendation and look forward to serving you in the future."
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NICK V

January 31, 2026

5  out of  5
rating by NICK V
"NICCI took great care of me, and they are very fast!"
We responded:
"Thank you, Nick, for your feedback! It's great to hear that Nicci provided you with quick and attentive service. We appreciate your support. "
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Judy Tanner

January 30, 2026

5  out of  5
rating by Judy Tanner
"Nicci from Christian Lett State Farm was very kind and helpful, I appreciate her for assisting us!"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
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Allen Lopez

January 29, 2026

5  out of  5
rating by Allen Lopez
"As always, Christian Lett's office was a joy to work with. Nicci helped me out today and we were able to resolve my query in about 15 minutes. Thank you!"
We responded:
"Thank you, Allen, for sharing your experience with us! We're glad Nicci could assist you quickly and effectively. Your support means a lot to our team. "
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Lillian Bravo

January 29, 2026

5  out of  5
rating by Lillian Bravo
"I recently was assisted by Nicci! She was very patient with me and polite. She worked on my issue and called me back as soon as she had a solution and was very quick at it too. Awesome customer service and all of the information I needed was provided, plus some! 10/10"
We responded:
"Thank you, Lillian, for sharing your experience with Nicci! We're glad to hear she provided you with the assistance and information you needed. Your feedback is greatly appreciated. "
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Mathew Kunnel

January 28, 2026

5  out of  5
rating by Mathew Kunnel
"As a customer for Auto and Home Insurance for over 3 years, my experience with State Farm Insurance has been great! They have genuinely cared for my needs and adjusted the coverage accordingly! Recently replaced the roof of my home and the claim documentation process was flawless! I recommend them for anyone looking for great rates and quality service!"
We responded:
"Thank you, Mathew, for sharing your experience with us over the past three years! We're glad to hear that our team has been attentive to your needs and that the claim process for your roof replacement went smoothly. Your recommendation means a lot to us."
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Peyton Coker

January 28, 2026

5  out of  5
rating by Peyton Coker
"Love Christian and his team. Nicci helped us tremendously with a claim! Grateful for their care for us"
We responded:
"Thank you, Peyton, for your kind words about the team. We're glad Nicci could assist you with your claim and that you felt well cared for. Your support means a lot to us. "
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Maurice C

January 21, 2026

5  out of  5
rating by Maurice C
"Nikki was very helpful, and there auto rates are great when compared to All-State. My recent roadside assist couldn't have gone smoother."
We responded:
"Maurice, we are so happy to be able to help you with your auto insurance. Thank you for the review!"
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Alec Crone

January 21, 2026

5  out of  5
rating by Alec Crone
"Insured my boat through State Farm with Christian Letts Agency, Bryson Palmer walked me through and got me my quote quick and got me insured same day! I had issues with my billing on my app and Nicci got back to me immediately and resolved the issue for me! 100% recommend getting your insurance needs through this agency!"
We responded:
"Thank you, Alec, for sharing your experience with us! It's great to hear that Bryson and Nicci were able to assist you efficiently with your boat insurance and billing concerns. We appreciate your recommendation and look forward to serving your insurance needs in the future. "
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pavan kumar

January 18, 2026

5  out of  5
rating by pavan kumar
"Nicci was helpful, timely followed up on the updates"
We responded:
"Thank you, Pavan Kumar, for your feedback! We're glad to hear that Nicci was helpful and kept you updated promptly. Your support means a lot to us. "
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Jacob Ruhl

January 13, 2026

5  out of  5
rating by Jacob Ruhl
"Nicci and Corey both helped me. They got me a great rate and a policy quick and easy. My experience was fast and easy."
We responded:
"Thank you, Jacob, for sharing your experience with us. It's great to hear that Nicci and Corey were able to assist you efficiently with your policy and rate. We appreciate your feedback!"
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Alicia Franus

January 8, 2026

5  out of  5
rating by Alicia Franus
"Nicki was extremely helpful with making changes to my insurance policy."
We responded:
"Thank you, Alicia, for sharing your experience! It's great to hear that Nicki was able to assist you with your policy changes. We appreciate your feedback and support. "
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Alondra Juarez Flores

January 7, 2026

5  out of  5
rating by Alondra Juarez Flores
"Nicci was great! She answered my questions, made sure I understood the changes to my policy. She also made sure I had all the documents necessary for my change in policy before letting me go!"
We responded:
"Thank you, Alondra, for your feedback! It's great to hear that Nicci was able to assist you with your policy changes and ensure you had all the necessary documents. We appreciate your support and look forward to serving you in the future."
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Rakesh

January 3, 2026

5  out of  5
rating by Rakesh
"I’ve been with Statefarm Prosper store - Christian Lett office since last 3 years. They were super friendly & professional, offered me a better price for home & auto insurances. Nicci helped me through the process & she did followup in case of any questions or issues with claims. In my recent experience with Roadside assistance also went well, Nicci did a followup to make sure I’m back on road. Thanks"
We responded:
"Thank you, Rakesh, for your continued trust over the past three years. It's great to hear that Nicci has been helpful with your home and auto insurance needs, as well as your recent roadside assistance experience. We appreciate your feedback and look forward to serving you in the future."
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Jerry Shuler

December 31, 2025

5  out of  5
rating by Jerry Shuler
"Nicci"
We responded:
"Thank you Jerry! We appreciate your support. "